KITT was the original voice-search engine
In 2017, 46% of adults in the US reported using voice-controlled smart assistants (Pew Research Center). Some are predicting that as soon as 2020 50% of all searches will be carried out by voice engines. With the tech still in its infancy, limitations are well known, and problems are expected. Furthermore, shopping currently accounts for only 1% of all activities undertaken through voice assistants, so is the new tech actually important to brands and retailers? And if search is as far as current opportunities go, what does the future look like?

Tim Carter26 October 2018
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