Reports

The State of Online Reputation Management 2020 - Watch Now

Please login or register to access the report

17 March, 2020

The State of Online Reputation Management 2020 - Watch Now

Reputation.com

Join London Research and Reputation.com in this on-demand webinar as they unveil the findings from their State of Online Reputation Management 2020 research.

This on-demand webinar covers the results of recent business and consumer surveys involving hundreds of businesses across the world and 4,000 consumers in the US, UK, Germany and Australia.

Linus Gregoriadis, Director of London Research, and Phil Capper, Enterprise Account Executive at Reputation.com, explore how companies can manage their reputations more effectively to build trust among consumers and improve commercial performance.

In this on-demand webinar you will cover:

  • Online reputation maturity - what leaders are doing differently from their peers
  • Importance of building trust as part of effective customer experience (CX) and voice of customer (VoC) programs
  • The power of online ratings and reviews across different business sectors
  • Overcoming barriers to more effective online reputation management
  • Consumer expectations around how feedback and comments are addressed

Watch this on-demand webinar for insights into their research findings.

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
Drive Engagement Around Your Offerings

Drive Engagement Around Your Offerings

Act-On Software
Act-On Software
Read more
Navigating the New Normal: The Rising Importance of Customer Experience

Navigating the New Normal: The Rising Importance of Customer Experience

Nuxeo
Nuxeo
Read more
E-Commerce Evaluator's Guide

E-Commerce Evaluator's Guide

Episerver
Episerver
Read more
How to use Customer-Level Data to Supercharge Customer Journeys

How to use Customer-Level Data to Supercharge Customer Journeys

Acoustic
Acoustic
Read more
A Single Customer View Starts with a CDP: Meet AgilOne

A Single Customer View Starts with a CDP: Meet AgilOne

Acquia
Acquia
Read more

Latest reports

See all
How to Maximize Consumer Insights to Build the Ultimate Shopping Experience

How to Maximize Consumer Insights to Build the Ultimate Shopping Experience

Bazaarvoice
Bazaarvoice
Read more
How to have a Successful Holiday Season

How to have a Successful Holiday Season

Bazaarvoice
Bazaarvoice
Read more
Building your Review Collection Strategy

Building your Review Collection Strategy

Bazaarvoice
Bazaarvoice
Read more
The State of Social Commerce

The State of Social Commerce

Bazaarvoice
Bazaarvoice
Read more
Level Up Your Data-Driven Marketing Game

Level Up Your Data-Driven Marketing Game

Marketo
Marketo
Read more