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How to Guide Your Customers to Where They Want to Go
The way your customers engage with you is unpredictable. They use different devices and channels at various times and points in their decision-making process. Their behaviour may be unpredictable, but they expect a predictable experience from you.
In this on-demand webinar we share insights on how you can guide your customers along a journey, by delivering dynamic messages and content, that adapts in real-time, allowing you to tailor the experience to their needs and helps predict behaviour.
In this on-demand webinar, Oliver Sheerin, Customer Intelligence Advisor at SAS UKI will share insights on how to:
- Guide your customers on a journey
- Deliver dynamic messages and content
- Tailor the customer experience and help predict behaviour