Reports

5 Tips for Actionable Customer Insights in a Cross-Channel World

Please login or register to download the report

1 November, 2019

5 Tips for Actionable Customer Insights in a Cross-Channel World

Mapp

HOW TO TRULY GET TO KNOW YOUR CUSTOMERS IN A CROSS-CHANNEL WORLD

Marketing has evolved into a customer-centric discipline, which places individual customers at the heart of marketing design and delivery. As a result, customer insights can be the difference between a healthy bottom line and a struggling business.

This free e-book gives you tips on how to gain valuable insights that can be turned into actions to make a measurable difference for your business. Learn how to identify the motivations, actions, and values of your customers.

In this exclusive e-book (8 minute read), you will learn:

  • How to go beyond raw data and truly get to know your customers 
  • How to increase customer centricity by collaborating with your customers 
  • The benefits of consolidating and unifying all of your data
  • How to analyze your customer journeys – all touchpoints included

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Latest reports

See all
2021 Consumer Finance report: How Covid-19 is impacting banking and payments

2021 Consumer Finance report: How Covid-19 is impacting banking and payments

London Research
Trustpilot
Read more
First in Line: Early Technology Adopters Around the Globe

First in Line: Early Technology Adopters Around the Globe

YouGov
YouGov
Read more
Engineered Systems Past, Present & Future

Engineered Systems Past, Present & Future

Data Intensity
Data Intensity
Read more
Supermarkets 2025: Research Report

Supermarkets 2025: Research Report

Bazaarvoice
Bazaarvoice
Read more
The Asteroid Has Hit... Now What? - Watch Now

The Asteroid Has Hit... Now What? - Watch Now

censhare
censhare
Read more