Decibel Insight

Decibel Insight reveals exactly how users behave on websites and apps, making it easy for enterprise businesses to quantify and improve the customer experience across every digital touchpoint.

Powered by machine learning, Decibel’s award-winning technology processes hundreds of revolutionary behavioral metrics – from mouse movements and device rotations, to popups and errors – capturing an accurate picture of every user’s on-page experience.

The world’s largest brands – including Lego, British Airways, Tesco, Credit Suisse, EE and AllState Insurance – use Decibel Insight to pinpoint opportunities to improve the customer experience and collaborate across their organizations to put the customer first.