Decibel Insight's Profile

Decibel Insight

Decibel Insight reveals exactly how users behave on websites and apps, making it easy for businesses to quantify and improve the customer experience.

Decibel Insight reveals exactly how users behave on websites and apps, making it easy for enterprise businesses to quantify and improve the customer experience across every digital touchpoint.

Powered by machine learning, Decibel’s award-winning technology processes hundreds of revolutionary behavioral metrics – from mouse movements and device rotations, to popups and errors – capturing an accurate picture of every user’s on-page experience.

The world’s largest brands – including Lego, British Airways, Tesco, Credit Suisse, EE and AllState Insurance – use Decibel Insight to pinpoint opportunities to improve the customer experience and collaborate across their organizations to put the customer first.

Decibel Insight's Resources

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Digital Experiences in the Age of the Customer

Digital Experiences in the Age of the Customer

Decibel Insight
Decibel Insight
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Achieving Digital Experience Transformation

Achieving Digital Experience Transformation

Decibel Insight
Decibel Insight
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Finding patterns in digital body language

Finding patterns in digital body language

Decibel Insight
Decibel Insight
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