Reports

Achieving Digital Experience Transformation

Please login or register to download the report

18 October, 2017

Achieving Digital Experience Transformation

Decibel Insight

89% of customers stop doing business with a brand after a bad experience. If companies don’t adapt, they face being left behind.

This report outlines the 5 key phases of digital experience maturity companies sit in today - and discusses examples from real digital transformations to advise brands on how to progress through them.

See how forward-thinking companies harness the latest technologies to align their business operations around customer insights, enabling them to go beyond conversion optimization and unlock a more sophisticated model of website & app improvement: digital experience optimization.

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
The Inside Track: Digital Experience Platforms

The Inside Track: Digital Experience Platforms

Ibexa
Ibexa
Read more
Your Digital Experience Stack Check

Your Digital Experience Stack Check

Jahia
Jahia
Read more
 Getting Started with Omnichannel Marketing

Getting Started with Omnichannel Marketing

censhare
censhare
Read more
How Consumer Electronics Brands are Shifting Strategies to Compete

How Consumer Electronics Brands are Shifting Strategies to Compete

zoovu
Zoovu
Read more
How to Offer 1:1 Consultation Across Your Digital Channels

How to Offer 1:1 Consultation Across Your Digital Channels

zoovu
Zoovu
Read more

Latest reports

See all
State of the Press Release 2020

State of the Press Release 2020

Cision
Cision
Read more
State of the Media Report 2020

State of the Media Report 2020

Cision
Cision
Read more
The (Ugly) Truth Behind PR's Go-To Numbers

The (Ugly) Truth Behind PR's Go-To Numbers

Cision
Cision
Read more
Turning Audience Analysis into Actionable Results

Turning Audience Analysis into Actionable Results

Cision
Cision
Read more
Raconteur Insights | High Performance Media

Raconteur Insights | High Performance Media

Cision
Cision
Read more