Reports

Achieving Digital Experience Transformation

Please login or register to download the report

18 October, 2017

Achieving Digital Experience Transformation

Decibel Insight

89% of customers stop doing business with a brand after a bad experience. If companies don’t adapt, they face being left behind.

This report outlines the 5 key phases of digital experience maturity companies sit in today - and discusses examples from real digital transformations to advise brands on how to progress through them.

See how forward-thinking companies harness the latest technologies to align their business operations around customer insights, enabling them to go beyond conversion optimization and unlock a more sophisticated model of website & app improvement: digital experience optimization.

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
Building a Successful Multisite Practice

Building a Successful Multisite Practice

Acquia
Acquia
Read more
Digital Factories: Manage Your Sites and Content at Scale

Digital Factories: Manage Your Sites and Content at Scale

Acquia
Acquia
Read more
Digital Personalization 101

Digital Personalization 101

Acquia
Acquia
Read more
Digital Personalization: Taking an Agile Approach

Digital Personalization: Taking an Agile Approach

Acquia
Acquia
Read more
Gartner Report: Use Personalization to Enrich Customer Experience and Drive Revenue

Gartner Report: Use Personalization to Enrich Customer Experience and Drive Revenue

Acquia
Acquia
Read more

Latest reports

See all
Marketers Survey Results 2018: An Insider's Look at Data, Walled Gardens, and Collaboration

Marketers Survey Results 2018: An Insider's Look at Data, Walled Gardens, and Collaboration

Sizmek
Sizmek
Read more
The Fundamentals of Copywriting Worksheet

The Fundamentals of Copywriting Worksheet

Dotmailer
Dotmailer
Read more
5 Key Tactics For A Successful Email Program

5 Key Tactics For A Successful Email Program

Dotmailer
Dotmailer
Read more