Content management and your omnichannel customer experience
In terms of convenience and choice, today’s digital customers have never had it so good. They have the global marketplace at their fingertips, and a myriad of ways of reaching it – in the last few years alone, we’ve seen the introduction of social commerce, personal assistants and smart speakers – which, in addition to smartphones and tablets, have made it even easier to buy things online.
Leonie Mercedes29 August 2017
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