Article

Sean Hargrave
Sean Hargrave 7 September 2017

Is it time to upgrade your CMS?

You probably won’t be thinking too hard about improving a CMS until it slows down, proves glitchy or refuses to scale up with your business.

When a content management system is working well, it is a little like a referee at a football game, it goes unnoticed. Staff and partners can be productive without having to think too hard about how content is created, organised, stored, published and distributed. It just works.

The trouble is, a CMS is also a little like a car. It will start ageing from the moment you drive it off the forecourt and, without upgrading to a better model at some stage, it could soon show signs of decline.

Hence, one of the first prompts for an organisation to consider upgrading to a better performer is a tendency for the CMS to run slowly or even suffer intermittent breakdowns. When this happens, the simple question is whether it is more cost-effective to carry on being less productive, or upgrade, or replace a CMS. Typically, the longer the decision is put off, the greater the impact on productivity.

Ditch the glitch

There may also be bugs and technical glitches that mean a CMS does not operate as efficiently as it should, perhaps with reduced functionality. Like any IT platform, a CMS should be constantly being debugged and refined by its developers.

However, that is not always the case, particularly if the platform offers plug-ins, which, as they are added, may cause escalating interoperability problems. If an organisation is finding little quirks with its CMS that are not being corrected by its creator, this is a clear indication it is time to move on to a system that is more proactively monitored, maintained and debugged.

Scale and security

Often the problem is that a company will begin with a system that is fine for its initial purposes. However, as its requirements grow and it needs to produce more content and distribute it faster, it hits a snag. Its current system may simply not be built to scale up at the same speed it requires.

As a company widens its net of contributors and partners, it may find that its existing CMS is left way behind. A common hurdle here is that the current CMS does not offer the right array of permission levels so staff and partners can be given access to create and edit the files they need and not the entire library.

Often, widening the reach of the CMS can underline complications and work-arounds that skilled staff have become used to but newcomers find hard to iron out.

Security is another common reason to upgrade a CMS. The gateway through which content is shared and distributed across a business’s IT infrastructure is an obvious target for hackers and malware distributors. The problem is, it is an underlying threat and so will never seem as obvious to a business as frequent crashes or the CMS running slowly.

Hence, all too often, the vulnerability is not exposed until it is too late and some may find out they were susceptible to attack when it has already happened. It could be mischievous hackers placing embarrassing content on pages or, even worse, compromising valuable internal data that could lead to legal problems.

It may be one of these factors that prompts a rethink or several. For any company finding its CMS is not performing as well as it hoped, either through not being able to scale up or simply proving too “glitchy”, the right course of action will always be to consider upgrading before productivity dips dangerously low.

Download our CMS Vendor Selection Pack for more information about how to select the best web CMS for your business.

Please login or register to add a comment.

Contribute Now!

Loving our articles? Do you have an insightful post that you want to shout about? Well, you've come to the right place! We are always looking for fresh Doughnuts to be a part of our community.

Popular Articles

See all
7 Reasons Why Social Media Marketing is Important For Your Business

7 Reasons Why Social Media Marketing is Important For Your Business

In the past two decades social media has become a crucial tool for marketers, enabling businesses to connect with potential customers. If your business has yet to embrace social media and you want to know why it is...

Sharron Nelson
Sharron Nelson 29 February 2024
Read more
How to Review a Website — A Guide for Beginners

How to Review a Website — A Guide for Beginners

Whether you're a startup or an established business, the company website is an essential element of your digital marketing strategy. The most effective sites are continually nurtured and developed in line with...

Digital Doughnut Contributor
Digital Doughnut Contributor 7 January 2020
Read more
McDonald's: the History and Evolution of a Famous Logo

McDonald's: the History and Evolution of a Famous Logo

McDonald's logo is one of the most recognizable in the world. What does the logo of this brand mean, how did it evolve and what is the secret to the success of McDonald’s fast food network?

Anna Kuznetsova
Anna Kuznetsova 24 October 2019
Read more
The Unintended Consequences of Brand Building on Social Media

The Unintended Consequences of Brand Building on Social Media

The rise of social media and digital connectivity in our daily lives has necessitated brands to establish a strong online presence, often relying on image-based social media platforms to engage with customers and...

Rob Sewell
Rob Sewell 9 February 2024
Read more
10 Factors that Influence Customer Buying Behaviour Online

10 Factors that Influence Customer Buying Behaviour Online

Now is an era where customers take the center stags influencing business strategies across industries. No business can afford to overlook factors that could either break the customer experience or even pose a risk of...

Edward Roesch
Edward Roesch 4 June 2018
Read more