Reports

The COVID-19 Consumer Report

Please login or register to download the report

12 August, 2020

The COVID-19 Consumer Report

Zoovu

Consumer behavior continues to evolve, how will your digital strategy adapt? 

It took 60 days for ecommerce usage and adoption accelerated to 2025 projections amid lockdowns. As consumers adapted to digital-first purchasing, brands and retailers scrambled to provide adequate digital commerce functionalities.

This report, "The COVID-19 Consumer"  focuses on the 3 phases of COVID-19’s impact on consumer behavior and the acceleration of ecommerce usage as outlined by Gartner.

You will also learn:

  • How consumers habits shifted & how businesses reacted
  • What technologies are needed to support post-COVID 19 retail
  • Why implementing omnichannel support and guidance is vital

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
Headless CMS Buyer's Guide

Headless CMS Buyer's Guide

Amplience
Amplience
Read more
Headless Experience Management

Headless Experience Management

Amplience
Amplience
Read more
The Holiday Marketing Playbook

The Holiday Marketing Playbook

zoovu
Zoovu
Read more
Key Factors Discouraging B2B Companies from Engaging Digital Commerce

Key Factors Discouraging B2B Companies from Engaging Digital Commerce

Virto Commerce
Virto Commerce
Read more
Navigating the New Normal: The Rising Importance of Customer Experience

Navigating the New Normal: The Rising Importance of Customer Experience

Nuxeo
Nuxeo
Read more

Latest reports

See all
2021 Global Customer Engagement Review

2021 Global Customer Engagement Review

Braze
Braze
Read more
Best In Class Email Marketing

Best In Class Email Marketing

Braze
Braze
Read more