Reports

7 Principles to Grow your B2B ecommerce Business with a Great Customer Experience

Please login or register to download the report

3 November, 2020

7 Principles to Grow your B2B ecommerce Business with a Great Customer Experience

Virto Commerce

The key to the success of an ecommerce platform deployment does not reside in technology excellence but in customer satisfaction. If customers do not adopt the platform, it will fail, regardless of the capabilities. Therefore, the conception and design of an ecommerce platform architecture must ensure an excellent customer experience.

In this white paper, Virto Commerce addresses seven principles on how to improve customer experience. Each principle is demonstrated by a micro case that will help to grow your B2B ecommerce business.

  • Build a unique customer experience
  • Create a solution that will extend customers’ business processes
  • Provide both digital and personal experience
  • Understand customers’ security concerns and ensure their data safety
  • Contextualize the individual user experience on your side
  • Make your platform quick
  • Deliver new features continuously

Download the white paper and learn more.

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Latest reports

See all
The Economic Impact Of Progress Sitefinity Digital Experience Platform

The Economic Impact Of Progress Sitefinity Digital Experience Platform

Forrester
In partnership with
Progress
Read more
Marketing's Missing Millions

Marketing's Missing Millions

Phrasee
Phrasee
Read more
Email subject line optimization tips

Email subject line optimization tips

Phrasee
Phrasee
Read more
Goodbye Junk Folder, Hello Inbox! A Guide to Email Marketing Deliverability

Goodbye Junk Folder, Hello Inbox! A Guide to Email Marketing Deliverability

Adestra
Adestra
Read more