Reports

The Age of The Consumer: Building Trust in Financial Services

Please login or register to download the report

2 April, 2019

The Age of The Consumer: Building Trust in Financial Services

Trustpilot & London Research

The digital revolution has transformed financial services. 
 
Big finance companies used to be able to rely on consumers to trust them, but in today's FinTech revolution, bigger brands are now facing a wave of disruption.
 
New, innovative online and mobile services are built around delighting customers, and established brands have to raise their game to keep up.                                                                                 
In this Trustpilot report, in association with London Research, The Age of The Consumer: Building Trust in Financial Services, you will learn:

  • Where and how consumers find trust
  • What consumers expect from finance companies
  • How reviews and ratings impact consumers' decisions in the finance industry
  • How finance companies can succeed in today's competitive market.

This report is based on a survey of 1,000 consumers in five different markets: the UK, the US, France, the Netherlands and Italy.
 

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Latest reports

See all
The 5 Elements of Great Site Search

The 5 Elements of Great Site Search

Yext
Yext
Read more
Optimise Your Content Management System for Search

Optimise Your Content Management System for Search

Yext
Yext
Read more
Listings and Landing Pages: A Powerful Pairing

Listings and Landing Pages: A Powerful Pairing

Yext
Yext
Read more
How Restaurant Brands Can Succeed in Search

How Restaurant Brands Can Succeed in Search

Yext
Yext
Read more
Who is Answering Questions About Your Brand?

Who is Answering Questions About Your Brand?

Yext
Yext
Read more