to download the report
The Age of The Consumer: Building Trust in Financial Services
Trustpilot & London Research
The digital revolution has transformed financial services.
Big finance companies used to be able to rely on consumers to trust them, but in today's FinTech revolution, bigger brands are now facing a wave of disruption.
New, innovative online and mobile services are built around delighting customers, and established brands have to raise their game to keep up.
In this Trustpilot report, in association with London Research, The Age of The Consumer: Building Trust in Financial Services, you will learn:
- Where and how consumers find trust
- What consumers expect from finance companies
- How reviews and ratings impact consumers' decisions in the finance industry
- How finance companies can succeed in today's competitive market.
This report is based on a survey of 1,000 consumers in five different markets: the UK, the US, France, the Netherlands and Italy.
This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.
Login to DownloadRegister to Download
Login to download your free report
Simply complete the form to download the free report