Reports

Four Pillars of Customer Loyalty

Please login or register to download the report

16 October, 2019

Four Pillars of Customer Loyalty

Fresh Relevance

Shoppers are demanding. With an oversaturation of online and in-store options, any slight inconvenience can prompt them to turn to your competitors. 

Fresh Relevance teamed up with YouGov to hear straight from consumers’ mouths what they want most from retailers in exchange for their loyalty. 

The report is packed full of insights into:

  • Why “Hi Firstname” email personalisation doesn’t cut it.
  • In-store amenities Millennials care about.
  • Consumer’s expectations on the online shopping experience.
  • Most popular shipping & returns services.
  • And much more.

Get your copy of this research to solve the loyalty puzzle and discover four winning strategies to keep shoppers coming back.

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
Customer Journey Optimization for Large Businesses and Complex Marketing

Customer Journey Optimization for Large Businesses and Complex Marketing

GetResponse MAX
GetResponse
Read more
Create Brand Loyalty and Trust with Search

Create Brand Loyalty and Trust with Search

Klevu
Klevu
Read more
The Amazingly Effective Email Marketing Automation Guide

The Amazingly Effective Email Marketing Automation Guide

Act-On Software
Act-On Software
Read more
How to Attract More Prospects

How to Attract More Prospects

Act-On
Act-On Software
Read more
How to Automate Your Marketing With a CRM System

How to Automate Your Marketing With a CRM System

Act-On
Act-On Software
Read more

Latest reports

See all
For your Digital Strategy: Stack Up, Don’t Suite Out!

For your Digital Strategy: Stack Up, Don’t Suite Out!

Jahia
Jahia
Read more
The Total Commerce Playbook

The Total Commerce Playbook

Dentsu
Dentsu International
Read more
Built to Last: Designing Your Ideal Digital Experience Platform

Built to Last: Designing Your Ideal Digital Experience Platform

Jahia
Jahia
Read more
Ars Logica's evaluation of Digital Experience Platforms

Ars Logica's evaluation of Digital Experience Platforms

Jahia
Jahia
Read more