Reports

The Digital Customer is Always Right

Please login or register to access the report

28 November, 2019

The Digital Customer is Always Right

Episerver

This on-demand webinar, led by Episerver customer Ahmed Marzouk from Cleaner’s Supply along with Episerver's Ed Kennedy, talks through the digital transformation journey Cleaner's Supply embarked on and shares lessons they learned along the way.

Digital experience is vital to build successful relationships between B2B companies and their customers. In this webinar Ahmed Marzouk from CleanerSupply.com and Episerver’s Ed Kennedy, delve into how to create a successful ecommerce site that delivers an incredible customer experience.

Cleaner's Supply candidly shares their experience, challenges and learnings from their digital transformation journey and details the business process and ecommerce technology strategic plan they used.

In this on-demand webinar, you will learn:

  • How to build a digital commerce user experience that stands out and keeps buyers coming back
  • How a single cloud platform best serves the needs of internal and external stakeholders
  • What it really takes to digitise and personalise the B2B buyer experience
  • The importance of mobile-first, rather than mobile-responsive, navigation optimised for customers in the field

Speakers:

edward-kennedy-Episerver.png

Ed Kennedy - Senior Director, Commerce Evangelist, Episerver

Ahmed-Marzouk-Cleaners-Supply-(1).png

Ahmed Marzouk - Director Of Information Technology, Cleaner's Supply

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Latest reports

See all
The Economic Impact Of Progress Sitefinity Digital Experience Platform

The Economic Impact Of Progress Sitefinity Digital Experience Platform

Forrester
In partnership with
Progress
Read more
Marketing's Missing Millions

Marketing's Missing Millions

Phrasee
Phrasee
Read more
Email subject line optimization tips

Email subject line optimization tips

Phrasee
Phrasee
Read more
Goodbye Junk Folder, Hello Inbox! A Guide to Email Marketing Deliverability

Goodbye Junk Folder, Hello Inbox! A Guide to Email Marketing Deliverability

Adestra
Adestra
Read more