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The Digital Customer is Always Right

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28 November, 2019

The Digital Customer is Always Right

Episerver

This on-demand webinar, led by Episerver customer Ahmed Marzouk from Cleaner’s Supply along with Episerver's Ed Kennedy, talks through the digital transformation journey Cleaner's Supply embarked on and shares lessons they learned along the way.

Digital experience is vital to build successful relationships between B2B companies and their customers. In this webinar Ahmed Marzouk from CleanerSupply.com and Episerver’s Ed Kennedy, delve into how to create a successful ecommerce site that delivers an incredible customer experience.

Cleaner's Supply candidly shares their experience, challenges and learnings from their digital transformation journey and details the business process and ecommerce technology strategic plan they used.

In this on-demand webinar, you will learn:

  • How to build a digital commerce user experience that stands out and keeps buyers coming back
  • How a single cloud platform best serves the needs of internal and external stakeholders
  • What it really takes to digitise and personalise the B2B buyer experience
  • The importance of mobile-first, rather than mobile-responsive, navigation optimised for customers in the field

Speakers:

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Ed Kennedy - Senior Director, Commerce Evangelist, Episerver

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Ahmed Marzouk - Director Of Information Technology, Cleaner's Supply

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