Reports

ORM Guide: What is Online Reputation Management?

Please login or register to download the report

16 November, 2018

ORM Guide: What is Online Reputation Management?

Reputation.com

No matter how good your services are, customers are talking about you online. And the viral nature of today’s information can create or destroy your reputation in minutes.

A solid online reputation also has tremendous impact on your bottom line. Recent research by Reputation.com found that online-sourced sales for businesses who have ORM programs in place grew 24% faster than for those not actively engaged in ORM activities.

By engaging in essential ORM activities — managing online reviews, maintaining accurate business listings, engaging with local communities and target audiences on social media, conducting customer surveys and acting on feedback — you can ensure your organisation’s success in today’s digital business environment.

This guide explains how ORM works and how to get started with your company’s ORM program:

  • What is Online Reputation Management?
  • What are the three key components of ORM?
  • How to launch an ORM program in your organization
     

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Latest reports

See all
Amazon Vendor Central or Seller Central?

Amazon Vendor Central or Seller Central?

Lengow
Lengow
Read more
Why you need to work on your Amazon SEO

Why you need to work on your Amazon SEO

Lengow
Lengow
Read more
How can you successfully sell internationally?

How can you successfully sell internationally?

Lengow
Lengow
Read more
Guide to referral in the sport & fitness sector

Guide to referral in the sport & fitness sector

MentionMe
Mention Me
Read more
Marketers Survey Results 2018: An Insider's look at creative quality, personalization and DCO

Marketers Survey Results 2018: An Insider's look at creative quality, personalization and DCO

Sizmek
Sizmek
Read more