Reports

What COVID-19 Means for Ecommerce

Please login or register to download the report

1 April, 2020

What COVID-19 Means for Ecommerce

zoovu

Consumer habits and needs are shifting in the midst of COVID-19. It requires brands and retailers to meet these needs with technology developed to streamline purchase decisions and offer much-needed guidance and assistance.

Covid-19-Report-Image_small.png

Zoovu surveyed over 1500 consumers to understand how businesses can better support buyers while shopping online. Right now, digital commerce is the only option for consumers to search and buy products, it's time to get ahead.

In this report you will learn:

  • What the most important consumer expectations are and how COVID-19 creates urgency to meet them 
  • Why adopting conversational search is critical
  • Best practices and strategies for offering guidance and assistance
  • How Zoovu can help you guide customers to purchases 

Download this report to learn how you can provide effective customer support in uncertain times.

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
Coping with Coronavirus: How Martech Companies can Maintain and Grow Pipeline

Coping with Coronavirus: How Martech Companies can Maintain and Grow Pipeline

Demand Exchange
Demand Exchange
Read more
Commerce Strategy Planning amidst Covid-19

Commerce Strategy Planning amidst Covid-19

zoovu
Zoovu
Read more
Connecting the Retail Dots

Connecting the Retail Dots

Cheetah Digital
Cheetah Digital
Read more

Latest reports

See all
Licensing Rules and Tips for Oracle - Part 1: Oracle Contracts

Licensing Rules and Tips for Oracle - Part 1: Oracle Contracts

Data Intensity
Data Intensity
Read more
Licensing Rules and Tips for Oracle - Part 2: Oracle Database

Licensing Rules and Tips for Oracle - Part 2: Oracle Database

Data Intensity
Data Intensity
Read more
Licensing Rules and Tips for Oracle - Part 3: The Oracle Middleware Guide

Licensing Rules and Tips for Oracle - Part 3: The Oracle Middleware Guide

Data Intensity
Data Intensity
Read more
Content Management System Vendor Selection Guide 2020

Content Management System Vendor Selection Guide 2020

Progress
Progress
Read more
The New Potential in B2B Ecommerce

The New Potential in B2B Ecommerce

Dynamicweb
Dynamicweb
Read more