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 5 Insider Tips to Get More out of Acoustic Analytics with Already Strained Resources

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5 June, 2020

5 Insider Tips to Get More out of Acoustic Analytics with Already Strained Resources

Acoustic

We live in a fast-paced, dynamic, and complex digital world. And when you add unexpected life altering events like a pandemic, meeting customer demands becomes even more challenging.

Customer behaviour is constantly evolving, whether or not we are in a crisis, it just becomes very heightened in a situation like a pandemic. And with limited time, resources, and budget, teams are forced to react and to go on the defense as opposed to proactively anticipating the change in behaviours and optimising customer experience accordingly. How can we continue to evolve and stay ahead of our customers and provide the best customer experience across our channels? 

Watch Acoustic's on-demand webinar as they share tips on how you can do more with less by leveraging analytics. From increasing conversion to reducing call volumes to the contact center to enabling self-service analytics for marketers to finding cost-savings across digital channels, you can see how your analytics solution will enable you to reach your goals with limited resources.  

Some topics that will be addressed include:  

  • Actionable insights - for both beginner and advanced analytics users  
  • Revenue uplift - maximise conversions and cross sell to existing customers 
  • Price sensitivity - identify and convert price-sensitive customers 
  • Cost control - leverage AI to increase the capacity of developers, designers, and analytics teams 
  • Customer satisfaction - reduce unprecedented call volumes to the contact center  

Don't miss out, watch this on-demand webinar now.

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