Reports

The Value of a Trustworthy Brand Reputation

Please login or register to download the report

28 August, 2019

The Value of a Trustworthy Brand Reputation

Trustpilot

In business, they say your reputation is everything.

Today, consumers pay more attention than ever before. In fact, 90% of online shoppers wouldn't purchase from a company with a bad reputation. 

But how can you make sure your brand's reputation appeals to customers?

To better understand which aspects of a brand's reputation matter most to customers in 2019, Trustpilot surveyed 1,700 online shoppers from major markets around the world, and wrote a report with the findings. 

Get your free copy today to learn:

  • What today's online shoppers expect from brands like yours
  • How your online reputation affects customer confidence throughout the new buying journey
  • Why transparency in your review strategy is the key to success 
  • What steps you can take to start building your brand reputation today 

Provide your details to download your free guide.

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
Build Brand Humanity by Mastering Empathy at Scale

Build Brand Humanity by Mastering Empathy at Scale

Braze
Braze
Read more
Online Reputation Management

Online Reputation Management

Searchmetrics
Searchmetrics
Read more
Humanity in Action: What Customer Engagement Is, Why It Matters, and What You Need to Know

Humanity in Action: What Customer Engagement Is, Why It Matters, and What You Need to Know

Braze
Braze
Read more
A Marketer’s Guide to the Video Galaxy

A Marketer’s Guide to the Video Galaxy

Widen
Widen
Read more
How to Make Your Brand a Pillar of Strength

How to Make Your Brand a Pillar of Strength

Widen
Widen
Read more

Latest reports

See all
First in Line: Early Technology Adopters Around the Globe

First in Line: Early Technology Adopters Around the Globe

YouGov
YouGov
Read more
Engineered Systems Past, Present & Future

Engineered Systems Past, Present & Future

Data Intensity
Data Intensity
Read more
Supermarkets 2025: Research Report

Supermarkets 2025: Research Report

Bazaarvoice
Bazaarvoice
Read more
The Asteroid Has Hit... Now What? - Watch Now

The Asteroid Has Hit... Now What? - Watch Now

censhare
censhare
Read more
Introduction to the censhare DAM

Introduction to the censhare DAM

censhare
censhare
Read more