Reports

The Power of Personalisation: Simple Steps to Provide a Unique Customer Experience

Please login or register to download the report

16 October, 2019

The Power of Personalisation: Simple Steps to Provide a Unique Customer Experience

Fresh Relevance

Whether you want to launch your very first personalisation campaign or expand on what you’re already doing: To truly resonate with customers, you must understand their diverse preferences, attitudes, shopping occasions and needs. Using these insights, you can craft a seamless experience for each individual across channels.

This ebook, created by Fresh Relevance in association with Econsultancy, provides a step-by step guide to help you start and enhance your personalisation journey, including:

  • The types of data you need and how to collect it.
  • Ideas for building targeted campaigns that will resonate with customers.
  • The importance of real-time relevance in driving personalisation.

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
Accelerating Customer Journeys: Leveraging Digital to Drive Customers from Awareness to Loyalty

Accelerating Customer Journeys: Leveraging Digital to Drive Customers from Awareness to Loyalty

Magnolia
Magnolia
Read more
Creating a Smooth Customer Experience in 2020

Creating a Smooth Customer Experience in 2020

Siteimprove
Siteimprove
Read more
Building Personalization with a Headless CMS

Building Personalization with a Headless CMS

Jahia
Jahia
Read more
Personalized Experiences: Crawl, Walk, Run

Personalized Experiences: Crawl, Walk, Run

Jahia
Jahia
Read more
Global CX Leaders Debate Personalization

Global CX Leaders Debate Personalization

censhare
censhare
Read more

Latest reports

See all
The Zero-Party Data Playbook

The Zero-Party Data Playbook

Cheetah Digital
Cheetah Digital
Read more
Why your Search Experience is Losing you Money

Why your Search Experience is Losing you Money

zoovu
zoovu
Read more
How to Ensure your CX Program has 2020 Vision

How to Ensure your CX Program has 2020 Vision

Confirmit
Confirmit
Read more
Accelerating Customer Journeys: Leveraging Digital to Drive Customers from Awareness to Loyalty

Accelerating Customer Journeys: Leveraging Digital to Drive Customers from Awareness to Loyalty

Magnolia
Magnolia
Read more
Digital Experience in 2020

Digital Experience in 2020

Magnolia
Magnolia
Read more