Reports

The ultimate guide to Customer Journey Optimisation

Please login or register to download the report

26 June, 2018

The ultimate guide to Customer Journey Optimisation

Yieldify

CJO is the new CRO. As an e-commerce retailer, in order to keep competing and keep converting in an increasingly competitive market, you need to know your customer journey like the back of your hand – and be an expert at making it relevant and seamless. Because if you don’t, your competitors will.

This guide includes actionable tips along with examples of brands who are excelling at mapping out the customer journey. By the end, you'll see your brand - and hopefully your customer - in a whole new light

Get the guide to learn how to:

  • Map your customer journey in 10 simple steps
  • Leverage data to Identify your ‘moments of truth’
  • Ensure that the onsite visitor journey is fully optimised

Ensure you keep acquiring and retaining customers, with the help of this report. Download now to get started.

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
Creating urgency to purchase

Creating urgency to purchase

Yieldify
Yieldify
Read more
The complete guide to customer loyalty

The complete guide to customer loyalty

Yieldify
Yieldify
Read more
The SaleCycle Ecommerce Stats Report: 2018 Edition

The SaleCycle Ecommerce Stats Report: 2018 Edition

SaleCycle
SaleCycle
Read more
Businesses Must Design for Better Digital Experiences

Businesses Must Design for Better Digital Experiences

OpenText
OpenText
Read more
Digital Experiences in the Age of the Customer

Digital Experiences in the Age of the Customer

Decibel Insight
Decibel Insight
Read more

Latest reports

See all
Online Reputation Management & Your 2019 Budget

Online Reputation Management & Your 2019 Budget

Reputation.com
Reputation.com
Read more
CMO Whitepaper - Turn Your Customer Into Brand Champions

CMO Whitepaper - Turn Your Customer Into Brand Champions

Reputation.com
Reputation.com
Read more
Getting started with ORM

Getting started with ORM

Reputation.com
Reputation.com
Read more
The Forrester Wave: Web Content Management Systems, Q4 2018 Report

The Forrester Wave: Web Content Management Systems, Q4 2018 Report

Acquia
Acquia
Read more
ORM Guide: What is Online Reputation Management?

ORM Guide: What is Online Reputation Management?

Reputation.com
Reputation.com
Read more