Reports

The ultimate guide to Customer Journey Optimisation

Please login or register to download the report

26 June, 2018

The ultimate guide to Customer Journey Optimisation

Yieldify

CJO is the new CRO. As an e-commerce retailer, in order to keep competing and keep converting in an increasingly competitive market, you need to know your customer journey like the back of your hand – and be an expert at making it relevant and seamless. Because if you don’t, your competitors will.

In this guide, you’ll get step-by-step pointers on how to map out your customer journey and then optimise it, along with examples of brands who are excelling at this. By the end, you’ll see your brand – and hopefully your customer – in a whole new light.

Get the guide to learn how to:

  • Map your customer journey in 10 simple steps
  • Leverage data to Identify your ‘moments of truth’
  • Ensure that the onsite visitor journey is fully optimised
     

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
Creating urgency to purchase

Creating urgency to purchase

Yieldify
Yieldify
Read more
The complete guide to customer loyalty

The complete guide to customer loyalty

Yieldify
Yieldify
Read more
The SaleCycle Ecommerce Stats Report: 2018 Edition

The SaleCycle Ecommerce Stats Report: 2018 Edition

SaleCycle
SaleCycle
Read more
On Demand Webinar: Realising Your Potential - Think CXM not CMS

On Demand Webinar: Realising Your Potential - Think CXM not CMS

Sitecore
Sitecore
Read more
Businesses Must Design for Better Digital Experiences

Businesses Must Design for Better Digital Experiences

OpenText
OpenText
Read more

Latest reports

See all
Top tips for marketing success

Top tips for marketing success

Lead Forensics
Lead Forensics
Read more
Checklist for multi-channel success!

Checklist for multi-channel success!

Lead Forensics
Lead Forensics
Read more
How to avoid common mistakes when running a B2B PPC campaign

How to avoid common mistakes when running a B2B PPC campaign

Lead Forensics
Lead Forensics
Read more
B2B Email Marketing The essential checklist

B2B Email Marketing The essential checklist

Lead Forensics
Lead Forensics
Read more
Email Marketing Trends 2018

Email Marketing Trends 2018

Communicator
Communicator
Read more