Reports

Best Practices and Pro Tips for Improving CX in Mobile Apps

Please login or register to download the report

16 May, 2018

Best Practices and Pro Tips for Improving CX in Mobile Apps

Medallia

In 2015 the number of people using mobile surpassed the number of people using desktop, making mobile digital media time greater than any other media.

By 2017, mobile digital media time spent was 69%, whereas the desktop has fallen to less than one-third of total digital media time. 

These statistics paint a clear picture:  more and more users are engaging with your brand through mobile devices and specifically through apps, and you need to make sure you are offering them a great in-app customer experience.

Download this report to discover Best Practices & Pro Tips to:

  • Find the Right Moment
  • Ask the Right People
  • Ask the Right Questions
  • Be 'Always On'
  • Add in a General Benchmarking Survey
  • Act on Your Feedback and Let Customers Know They're Being Heard

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Latest reports

See all
A Practical Guide: To Protecting Business Data in the Cloud

A Practical Guide: To Protecting Business Data in the Cloud

Secura
Secura
Read more
5 ways leading brands are mastering digital behavior

5 ways leading brands are mastering digital behavior

Clicktale
Clicktale
Read more
9 Ways to use Experience Analytics Data

9 Ways to use Experience Analytics Data

Clicktale
Clicktale
Read more
Defining Digital Experience

Defining Digital Experience

Clicktale
Clicktale
Read more
How Dell Drives Digital Commerce with Analytics and Optimization

How Dell Drives Digital Commerce with Analytics and Optimization

Clicktale
Clicktale
Read more