Reports

Forrester Report: Revamp Site Search To Jump-Start AI, Chat, And Personalization

Please login or register to download the report

3 December, 2018

Forrester Report: Revamp Site Search To Jump-Start AI, Chat, And Personalization

Algolia

Customers expect fast, relevant search on your site, just as they experience it on any search engine — but delivering this experience is no easy task. In this report, Forrester examines innovations in site search and what digital business leaders need to know to master the new era of site search. 

The report highlights three key areas:

  • Utilizing site search to advance digital customer experience program including AI, chat, and personalization
  • Understanding your business needs in order to find the right site search solution
  • Assessing your technical requirements and what you’ll need to create a relevant and scalable search experience

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
Customer Journey Optimization for Large Businesses and Complex Marketing

Customer Journey Optimization for Large Businesses and Complex Marketing

GetResponse MAX
GetResponse
Read more
The Amazingly Effective Email Marketing Automation Guide

The Amazingly Effective Email Marketing Automation Guide

Act-On Software
Act-On Software
Read more
How to Attract More Prospects

How to Attract More Prospects

Act-On
Act-On Software
Read more
Customer Data Platform Use Cases for Retail

Customer Data Platform Use Cases for Retail

Acquia
Acquia
Read more
A Primer on Personalization: How to Get Started On Your Web Content Personalization Strategy

A Primer on Personalization: How to Get Started On Your Web Content Personalization Strategy

Ibexa
Ibexa
Read more

Latest reports

See all
Forrester Study: How Are Companies Tackling Customer Experience in 2021?

Forrester Study: How Are Companies Tackling Customer Experience in 2021?

Mapp
Mapp
Read more
The State of Digital Marketing in the UK in 2021

The State of Digital Marketing in the UK in 2021

Mapp
Mapp
Read more
Headless Commerce: The Basics

Headless Commerce: The Basics

Amplience
Amplience
Read more
Driving Excellence in Twitter Customer Care: Top brand performers across 10 industries

Driving Excellence in Twitter Customer Care: Top brand performers across 10 industries

Sprinklr
Sprinklr
Read more
Customer Care: Build a Strategy for Today’s Customers

Customer Care: Build a Strategy for Today’s Customers

Sprinklr
Sprinklr
Read more