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Content as a customer experience imperative

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6 February, 2016

Content as a customer experience imperative

Lionbridge

A global customer experience strategy executed through localised and personalised content holds the key to buyers’ hearts and wallets

Learn how top-performing companies boost global customer experience with localised, personalised content. Brands that localise their customer experience management content retain 56% more of their clientele.

This report from the Aberdeen Group includes best practices that:

  1. Build customer loyalty
  2. Design personalised experiences
  3. Reduce costs
  4. Increase sales

 

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