Reports

Content as a customer experience imperative

Please login or register to download the report

6 February, 2016

Content as a customer experience imperative

Lionbridge

A global customer experience strategy executed through localised and personalised content holds the key to buyers’ hearts and wallets

Learn how top-performing companies boost global customer experience with localised, personalised content. Brands that localise their customer experience management content retain 56% more of their clientele.

This report from the Aberdeen Group includes best practices that:

  1. Build customer loyalty
  2. Design personalised experiences
  3. Reduce costs
  4. Increase sales

 

This report is available free to members, either login to your account or register to access now. Free membership enables full access to our knowledge centre.

Login to DownloadRegister to Download

Recommended reports

See all
How to Take a Crawl-Walk-Run Approach for Personalization Success

How to Take a Crawl-Walk-Run Approach for Personalization Success

Acquia
Acquia
Read more
RedEye’s Roadmap to Marketing Automation Success

RedEye’s Roadmap to Marketing Automation Success

RedEye
RedEye
Read more
Taking Adobe Campaign to the Next Level

Taking Adobe Campaign to the Next Level

Celerity
Celerity
Read more
Personalization vs. Customization: Clarifying the Confusion

Personalization vs. Customization: Clarifying the Confusion

Progress Sitefinity
Progress
Read more
Web Customization in 5

Web Customization in 5

Progress Sitefinity
Progress
Read more

Latest reports

See all
A CMO’s Guide to Digital Transformation

A CMO’s Guide to Digital Transformation

inRiver
inRiver
Read more
Driving Revenue Faster – Why Product Information Management Matters

Driving Revenue Faster – Why Product Information Management Matters

inRiver
inRiver
Read more
Turning Browsers into Buyers

Turning Browsers into Buyers

inRiver
inRiver
Read more
ON-DEMAND WEBINAR: Killer Content and Context: What Works to Drive Conversions on Product Pages

ON-DEMAND WEBINAR: Killer Content and Context: What Works to Drive Conversions on Product Pages

Forester & inRiver
inRiver
Read more