Medallia's Profile

Medallia

Medallia Digital has a complete customer feedback platform that enables you to listen, understand, and act across digital touch points.

Medallia's mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia’s Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, Medallia has offices in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, and Tel Aviv.

Medallia's Resources

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Digital Marketing Cheat Sheet

Digital Marketing Cheat Sheet

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Harness Digital Insights to Grow Your Entire Enterprise

Harness Digital Insights to Grow Your Entire Enterprise

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The Digital Customer Journey: 28 Highly Effective Touchpoints for Feedback

The Digital Customer Journey: 28 Highly Effective Touchpoints for Feedback

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The Ultimate Customer Experience Planning Guide

The Ultimate Customer Experience Planning Guide

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The 2017 Voice of Customer Toolkit - Part 1: Planning Your VOC Program

The 2017 Voice of Customer Toolkit - Part 1: Planning Your VOC Program

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Medallia
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