Infinity
Infinity is the leading call intelligence company. It analyses the conversations you have with your customers to create clarity.
This clarity helps you grow revenue whilst reducing marketing and operational costs.
Available in over 75 countries, Infinity’s technology measure which marketing channels generate calls giving you complete insight into every touch point of your customer’s journey.
Infinity also plays a pivotal role in measuring the true sentiment of your customer conversations and gives live context of the call to your phone agents. By understanding what lies behind a call, the outcomes from your customer engagement will be greatly improved.
Infinity integrates with over 35 different partner technologies, and is trusted by enterprise businesses all over the world such as Sky, Mazda, Rackspace, and British Gas.