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Using Social Media As A Viable Platform for Providing and Improving Customer Service

Using Social Media As A Viable Platform for Providing and Improving Customer Service

Social media customer service stands true to its name. You use social media tools and platforms to provide customer support and service. In the current digital era, people use social media channels as an extension of...

Karen Anthony
Karen Anthony 26 March 2020
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How to Boost Instagram Engagement in 2020

How to Boost Instagram Engagement in 2020

Social media is an excellent way to be visible to your target audience. For example if you are running an online leather jacket store’s Instagram or you are an influencer like Kylie Jenner, your goal would be keeping...

Majid Majid
Majid Majid 19 March 2020
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Leverage The Power Of Conversation And Make Meaningful Connections On Social

Leverage The Power Of Conversation And Make Meaningful Connections On Social

The way people use social media is changing. When Facebook started out, the novelty of it meant that people weren’t afraid to engage in more public displays of online communication. For many years, posting on friends’...

Alice Fry
Alice Fry 28 February 2020
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Do You Need Instagram Influencer Marketing in 2020?

Do You Need Instagram Influencer Marketing in 2020?

Instagram influencer marketing is here to stay. Period. As per a 2018 study by Mobile Marketer, 93% of influencer campaigns use Instagram. On the other hand, the use of Facebook and Twitter in this regard has declined...

Gaurav Sharma
Gaurav Sharma 24 February 2020
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Lessons From Super Bowl 2020 Ads: Digital Share of Voice Drives Brand Strategies

Lessons From Super Bowl 2020 Ads: Digital Share of Voice Drives Brand Strategies

With linear tv viewership declining and streaming on the rise, marketers are turning to a different metric for success than ratings and gameday eyeballs when planning their Super Bowl ad campaigns. Join us as we...

Jonas Dominique
Jonas Dominique 19 February 2020
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