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7 Actionable Ways To Reduce Churn And Increase Customer Loyalty

7 Actionable Ways To Reduce Churn And Increase Customer Loyalty

Churn is one of our least favorite words. And when we hear it, it usually means one thing-We’ve lost a customer. Like it or not, churn is an inevitable part of any business owner’s life. But it doesn’t have to keep you up at night. While it’s impossible to eliminate churn entirely, it is possible to reduce it.

Sam Thomas Davies
Sam Thomas Davies 23 March 2017
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The Rising Influence Of Ecommerce In The Automotive-Aftermarket

The Rising Influence Of Ecommerce In The Automotive-Aftermarket

The increasing influence of digital transformation is reshaping the global automotive industry. Automotive aftermarket, the secondary market of the automotive industry is also experiencing this paradigm shift from traditional legacy systems to the digitalized world powered by Big Data, Predictive Analytics, Mobility and IoT.

Shantanu Shrivastava
Shantanu Shrivastava 20 March 2017
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Can all online retail struggles be solved through digital feedback?

Can all online retail struggles be solved through digital feedback?

Online retailers face tough competition when it comes to offering a good customer experience and winning over customer loyalty. Whilst striving for this much-sought-after “perfect customer experience”, there’s still many other struggles retailers have to go through that hold them back.

Udesh Jadnanansing
Udesh Jadnanansing 17 March 2017
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How To Analyze (and Surpass) Your Competitors’ Marketing Strategy

How To Analyze (and Surpass) Your Competitors’ Marketing Strategy

Competition is stiff these days. It can be hard just to catch up, let alone stay ahead. But, it doesn’t have to be that way. Following a step-by-step competitor analysis process takes out all the questions about what to do next, and puts you ahead. Follow the strategies I outline and you’ll have created a crystal clear, well-defined marketing strategy helping you surpass your competition.

Luisana Cartay
Luisana Cartay 8 March 2017
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Webshop Optimisation Through Online Customer Feedback

Webshop Optimisation Through Online Customer Feedback

Online customer feedback not only provides you with answers to why visitors leave the ordering funnel early, but can also be used for various other purposes. Here are five ways online customer feedback can optimise your Webshop and make it even more successful.

Udesh Jadnanansing
Udesh Jadnanansing 3 March 2017
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Latest reports

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Online Commerce: Plotting A Course  To Personalization

Online Commerce: Plotting A Course To Personalization

Sitecore
Sitecore
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Thinking Beyond, and Before, the Abandoned Cart

Thinking Beyond, and Before, the Abandoned Cart

Sitecore
Sitecore
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Commerce - It’s Always Personal

Commerce - It’s Always Personal

Sitecore
Sitecore
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How To Create Personalized Web Experiences

How To Create Personalized Web Experiences

Magnolia
Magnolia
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The Pulse Of Nordic E-commerce

The Pulse Of Nordic E-commerce

WBR Digital
WBR Digital
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