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How to be A Good Customer

How to be A Good Customer

There are many definitions for a good customer. However, it is important to realise the definition which actually works for us as people - buying what we need and not getting too much dragged into unnecessary shopping.

Dr. Islam Gouda
Dr. Islam Gouda 26 March 2020
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Why You Must Take Your Website’s Accessibility Seriously in 2020

Why You Must Take Your Website’s Accessibility Seriously in 2020

Read on to know why it’s worth investing in web accessibility if you haven’t yet.

Gaurav Belani
Gaurav Belani 9 March 2020
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Customer Retention: 5 Tips to Increase Loyalty

Customer Retention: 5 Tips to Increase Loyalty

If you run a business or are in charge of any important process within the company, you probably have a lot on your plate already. At the same time, your clients are more demanding and impatient than ever - and if you...

Berenika Teter
Berenika Teter 2 March 2020
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Net Promoter Score: Expectations Vs. Reality

Net Promoter Score: Expectations Vs. Reality

NPS is hailed to be a simple and proven way to gauge customer feedback. Heads-up! NPS is not a magic wand.

Piyush Gupta
Piyush Gupta 17 February 2020
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Customer Support Trends for 2020

Customer Support Trends for 2020

Exceptional customer support will always be essential for the growth of any company. The focus on personalised service and fast resolution of queries determines the business’s overall success and influences customer...

Digital Doughnut Contributor
Digital Doughnut Contributor 14 February 2020
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