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Why Great Customer Experience Begins with Loyalty

Why Great Customer Experience Begins with Loyalty

Great customer experience is what talks high of your company/ business and customer loyalty is what makes it a brand. Retaining your existing customers is as important as gaining new ones as they are real-time...

Harshetha Narayan
Harshetha Narayan 13 August 2020
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The Most Important Thing to Remember About Engaging With Audiences on Facebook

The Most Important Thing to Remember About Engaging With Audiences on Facebook

Most business owners don't know how to effectively leverage Facebook for marketing. They have some vague idea that audience engagement is important, but their knowledge stops there. They don't understand why...

Daniel Page
Daniel Page 7 July 2020
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The Value of Customer Journey Mapping Explained

The Value of Customer Journey Mapping Explained

How does one build a great customer experience? It all comes down to its building blocks: a great product or service to start with (a good value proposition, essentially), expertise (business, design, technical) and...

Berenika Teter
Berenika Teter 13 May 2020
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How to be A Good Customer

How to be A Good Customer

There are many definitions for a good customer. However, it is important to realise the definition which actually works for us as people - buying what we need and not getting too much dragged into unnecessary shopping.

Dr. Islam Gouda
Dr. Islam Gouda 26 March 2020
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Why You Must Take Your Website’s Accessibility Seriously in 2020

Why You Must Take Your Website’s Accessibility Seriously in 2020

Read on to know why it’s worth investing in web accessibility if you haven’t yet.

Gaurav Belani
Gaurav Belani 9 March 2020
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