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Corporate Culture Will Bind Employees to Help Deliver Customer Experience in 2022

Corporate Culture Will Bind Employees to Help Deliver Customer Experience in 2022

In 2022, customers and employees alike won’t be afraid to vote with their feet – a trend that has already started. With wide ranging choice, customer loyalty will come from outstanding customer experience. In turn...

Dean Leung
Dean Leung 1 December 2021
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Global Martech Industry Worth $344.8bn in 2021

Global Martech Industry Worth $344.8bn in 2021

The global market for marketing technology solutions is estimated to be worth $344.8bn in 2021, a figure which underlines the growth of the industry and the massive role that martech now plays in almost...

graham charlton
graham charlton 23 November 2021
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Phygital in the Automotive Industry: Wind of Change in Delivering CX

Phygital in the Automotive Industry: Wind of Change in Delivering CX

With the explosive growth in digitalization and information technology, the automotive industry has dived into the phenomenon. By leveraging phygital marketing strategy, brands are enhancing customer buying...

Sukhdev Singh
Sukhdev Singh 29 October 2021
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How Can a Virtual Shopping Experience Ramp Up Your Festive Sales?

How Can a Virtual Shopping Experience Ramp Up Your Festive Sales?

Virtual shopping experiences – a perfect blend of the offline and online world – has made last-mile delivery possible to locations where no stores were giving the product demo.

Sukhdev Singh
Sukhdev Singh 13 October 2021
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Envisioning the Ideals of the New Customer Journey for 2021 and Beyond

Envisioning the Ideals of the New Customer Journey for 2021 and Beyond

The way your customers interact with your brand has changed a lot over the course of the past year. This shift in customer behavior is not ephemeral though; it will remain as a new trend in the post-pandemic era and...

Priya Kumari
Priya Kumari 23 August 2021
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