CRM

Customer Relationship Management (CRM)

Ah, good old CRM. Customer Relationship Management software turns hours and hours of customer interactions into simple, digestible data – all in just seconds. From potential clients to dedicated customers, CRM offers you the ability to keep tabs on interactions with all of your customers.

But with so many CRM systems on the market, choosing the best one for your business can be difficult. With so much on the line, you need to make the right CRM decisions.

Our community is here to help. Already loving CRM, or looking to integrate a new CRM system into your marketing strategy? Welcome to the right section for you.

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How to use your CRM data to gain an advantage over your competitors

How to use your CRM data to gain an advantage over your competitors

These 8 stats prove that outstanding customer experience can help to protect the customer base against competitors’ raids. With CRM in place, such service doesn’t rest entirely on sales people’s shoulders.

Darya Yermashkevich
Darya Yermashkevich 24 July 2017
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Tips on Managing Microsoft Dynamics CRM and ERP Projects Risk

Tips on Managing Microsoft Dynamics CRM and ERP Projects Risk

Like any software implementation, Microsoft Dynamics also sees its fair share of failures. Some never implement it properly, while some record errors while running certain projects. You may wonder if failures are inevitable. But given the strict testing and compliance checks it goes through, this is unlikely.

Johnny Morgan
Johnny Morgan 4 July 2017
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6 Tips to Succeed in SMS Marketing

6 Tips to Succeed in SMS Marketing

SMS message marketing has become an increasingly popular communication channel. If you haven’t tried this yet, it may be because you have the wrong idea about SMS marketing.

Matthew Winters
Matthew Winters 20 April 2017
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Chatbots: The next Big Thing for eCommerce, or the Emperor's New Clothes?

Chatbots: The next Big Thing for eCommerce, or the Emperor's New Clothes?

Marketers today are being told of the need to engage in authentic conversations with customers. In recent months chatbots have been held up as a revolutionary tool to enable these conversations. Are they the next big thing, or this year's gimmick?

Angela Southall
Angela Southall 8 March 2017
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Become a Marketing Data Expert in Four Easy Steps

Become a Marketing Data Expert in Four Easy Steps

Analyzing data is no longer just for aggregators or other professionals. Leveraging your CRM data is a great place to start.

Marina Grindle
Marina Grindle 23 August 2016
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Latest reports

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CRM Integration: Managing your marketing in one place

CRM Integration: Managing your marketing in one place

CommuniGator
CommuniGator
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Netcel’s Guide To CMS And CRM Integration

Netcel’s Guide To CMS And CRM Integration

Netcel
Netcel
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