CRM

Customer Relationship Management (CRM)

Ah, good old CRM. Customer Relationship Management software turns hours and hours of customer interactions into simple, digestible data – all in just seconds. From potential clients to dedicated customers, CRM offers you the ability to keep tabs on interactions with all of your customers.

But with so many CRM systems on the market, choosing the best one for your business can be difficult. With so much on the line, you need to make the right CRM decisions.

Our community is here to help. Already loving CRM, or looking to integrate a new CRM system into your marketing strategy? Welcome to the right section for you.

TagsRSS 2.0

Latest articles

See all
Making Omnichannel Engagement Much More Than an E-receipt

Making Omnichannel Engagement Much More Than an E-receipt

Grant Coleman, VP and Market Director, UK, SC and MEA discusses what an effective omnichannel approach looks like in order to gain the loyalty of today’s consumer.

Grant Coleman
Grant Coleman 1 April 2019
Read more
Common Misconceptions About CRM

Common Misconceptions About CRM

For many businesses, implementing a CRM can be a daunting thought. Failed implementations in the past coupled with pre-conceptions, add to that the horror stories some businesses share about their CRM experience and...

Jessica Compton
Jessica Compton 13 March 2019
Read more
47% Leads Nurtured In CRM Will Convert. Adopt CRM Today!

47% Leads Nurtured In CRM Will Convert. Adopt CRM Today!

Due to the rise of virtual assistants, social CRM, omnichannel technologies and AI-powered automated workflows in 2018, Customer Relationship Management (CRM) witnessed a really good year. As more AI-powered...

Anisha Vijayan
Anisha Vijayan 21 February 2019
Read more
The Best Shopify CRM platforms to Boost Your Sales in 2019

The Best Shopify CRM platforms to Boost Your Sales in 2019

Customer information is vital to any ecommerce organisation, whether you’re aiming to increase your retention rate or launch a new marketing campaign, customer information is vital for making informed, accurate and...

George Peabbles
George Peabbles 15 February 2019
Read more
Data on-Boarding 101

Data on-Boarding 101

Data Onboarding is a topic that’s been generating a lot of chatter in the marketing world lately. The MarTech industry has been buzzing by the potential of utilizing offline data for online marketing campaign purposes...

Jenna Devinney
Jenna Devinney 12 December 2018
Read more