CRM

Customer Relationship Management (CRM)

Ah, good old CRM. Customer Relationship Management software turns hours and hours of customer interactions into simple, digestible data – all in just seconds. From potential clients to dedicated customers, CRM offers you the ability to keep tabs on interactions with all of your customers.

But with so many CRM systems on the market, choosing the best one for your business can be difficult. With so much on the line, you need to make the right CRM decisions.

Our community is here to help. Already loving CRM, or looking to integrate a new CRM system into your marketing strategy? Welcome to the right section for you.

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Turbocharge Your Customer Relationship Management with Salesforce Einstein

Turbocharge Your Customer Relationship Management with Salesforce Einstein

Picture this: You have a personal data scientist at your service, that enables AI capabilities into your apps, helps you with predictions and suggestions, discovers relevant insights automatically, advises next best course of action, automates tasks, and all that proactively. Reminiscent of Microsoft office assistant, (à la Albert Einstein) the world’s most familiar genius walking out of a door?

Rajneesh Kumar
Rajneesh Kumar 7 September 2017
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5 CRM Tips for an Effective Data Management

5 CRM Tips for an Effective Data Management

Find out about different ways to manage CRM data and get the most of this innovative business technology. Here’s some tips for improving the quality of CRM data and work effectively towards fostering business relationship with customers.

Kalpana Arya
Kalpana Arya 11 August 2017
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How to use your CRM data to gain an advantage over your competitors

How to use your CRM data to gain an advantage over your competitors

These 8 stats prove that outstanding customer experience can help to protect the customer base against competitors’ raids. With CRM in place, such service doesn’t rest entirely on sales people’s shoulders.

Darya Yermashkevich
Darya Yermashkevich 24 July 2017
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Tips on Managing Microsoft Dynamics CRM and ERP Projects Risk

Tips on Managing Microsoft Dynamics CRM and ERP Projects Risk

Like any software implementation, Microsoft Dynamics also sees its fair share of failures. Some never implement it properly, while some record errors while running certain projects. You may wonder if failures are inevitable. But given the strict testing and compliance checks it goes through, this is unlikely.

Johnny Morgan
Johnny Morgan 4 July 2017
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6 Tips to Succeed in SMS Marketing

6 Tips to Succeed in SMS Marketing

SMS message marketing has become an increasingly popular communication channel. If you haven’t tried this yet, it may be because you have the wrong idea about SMS marketing.

Matthew Winters
Matthew Winters 20 April 2017
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Latest reports

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CRM Integration: Managing your marketing in one place

CRM Integration: Managing your marketing in one place

CommuniGator
CommuniGator
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Netcel’s Guide To CMS And CRM Integration

Netcel’s Guide To CMS And CRM Integration

Netcel
Netcel
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