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LangOps Universe 2021 #TranslateFearlessly

LangOps Universe 2021 #TranslateFearlessly

Unbabel’s first ever two-day virtual summit for organizations growing globally and communicating in multiple languages.

October 27-28 | 8am PST | 4pm BST | 5pm CEST

LangOps Universe is an annual event where we come together as a global community to discuss how language and AI can boost customer operations and business development. 

Our theme this year is #TranslateFearlessly.

Our goal for this digital-first experience is to give customer experience and localization professionals like you the tools and knowledge to break through language barriers without fear and create a positive impact on customers around the world.

  • Fast-track your organization’s digital transformation
    Gain understanding of tech that puts you on the map
     
  • Boost your CX and localization career
    Level up your skills for maximum productivity and efficiency
     
  • Operationalize language with AI
    Learn how to improve customer satisfaction with Language Operations
     
  • Understand your customers better
    Get insight into the latest consumer trends and how they translate for your business

Register for free

30

20

12

2

Speakers

Sessions

Breakouts

Keynotes

Further information on the confirmed speakers and agenda will be supplied on registration  The key sessions include:

  • From Salesforce to Diligent: One CX Champion's Trajectory
  • How to Effectively Tackle Surges in Demand in Customer Service
  • The Great Unknown: The Role of Technology in Your Expansion Plan
  • Scaling Smart: How to Find The Right BPO Partners When You Expand Your Customer Operations
  • Leveraging Data & AI to Engage the Customer
  • Corporate Responsibility and Ethics in AI
  • How AI helped Discovery Inc. To Support Their Customers In Over 15 Languages
  • Check In or Check Out? How trivago Mastered the Art of Customer Service in Hospitality
  • Global Consumers Have Spoken: Here’s What Your Brand Needs to Do Next
  • Transitioning Your Career: How to Prepare for the Future of Localization
  • No Customer Left Behind: How to Combine Technology and Strategy to Design Customer-Centered Experiences for All
  • Exploring the Must-Have MT and NLP Technologies that will Enable Your LangOps Strategy
  • Knowing Your Communities: The Cultural Nuances of Localizing Customer Support
  • Globalizing Translations Fearlessly: The Journey from Localization to LangOps
     

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