We will hear from experts from some of the most well-known Dutch brands and the largest retailers in the region on how personalization can be leveraged to learn how to attract and maintain the loyalty of customers, in an ever more competitive environment.

• 90+ retailers and brands
• 12+ hours of packed content
• 11+ hours of networking

Key topics to be discussed:

• Use the data you have to get the data you want
• The search for best practices in CX
• Building an immersive omnichannel strategy
• Best practices on business expansion to Europe and China
• Profiting of marketplaces
• Using the start up model to generate new ideas and business models

Attendees and speakers are leading thinkers in the industry, with cross-industry perspectives coming in from innovators from other sectors that have directly translatable benefits in retail.

In order to facilitate these frank and open discussions we curate various networking and interactive sessions including out-the-box-sessions like “pub-quiz” networking sessions and design thinking labs.

More information on speakers can be found here.