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Foundations of Search: Building Trust on your Website

Foundations of Search: Building Trust on your Website

Only 65% of consumers trust search engines. Maintaining trust in your brand is challenging and being able to provide up-to-date and complete answers to all your customer questions is key.

With call centres either overwhelmed or not yet back to full capacity, your customers are turning to your website for the answers they need. 

Are you sure your website is answering your customers questions correctly? Are you missing out on revenue opportunities? Do you know the questions your customers are actually asking? And can you deliver the right answer, at the right time, whatever the device?

Find out how answering customers questions on your website builds customer confidence while increasing your conversion rate and reducing support costs.

Join this webinar to discover:

  • How search impacts customer trust, satisfaction, loyalty, average order value and revenue
  • How to improve search on your own website
  • A zero-cost way to quickly assess your website and implement rapid changes

Register for the webinar now, and ensure your customers are getting the answers they need from your website. 

Sam Davis - Lead Sales Engineer (Presales), Yext
Sam Davis is an experienced presales solutions consultant, specialising in marketing & analytics software applications.

He has over 20 years experience of working within the digital marketing industry, including Web Development, UX, Marketing Automation, Analytics, Social, Email, Display, PPC, SEO, CMS, CRM.

Linus Gregoriadis - Director, London Research
Linus is an experienced digital marketing analyst, business writer and speaker who co-founded London Research in 2017 as a sister company to Digital Doughnut, the world’s largest community of marketers and digital professionals.

He spent more than a decade setting up and building the research function at Econsultancy, a digital research and training company now owned by Centaur Media.

After leaving Econsultancy, where he oversaw the production of hundreds of survey based trends reports, buyers’ guides and best practice guides, he launched ClickZ Intelligence for B2B media company Contentive.

Date:        16th June, 2020
Timing:    2:00 pm BST | 3:00 pm CEST | 9:00 am EST
Duration: 1 hour

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