The webinar will cover the results of recent business and consumer surveys involving hundreds of businesses across the world and 4,000 consumers in the US, UK, Germany and Australia.

Linus Gregoriadis, Director of London Research, and Phil Capper, Enterprise Account Executive at Reputation.com, will explore how companies can manage their reputations more effectively to build trust among consumers and improve commercial performance.

During the webinar they will cover:

• Online reputation maturity - what leaders are doing differently from their peers
• Importance of building trust as part of effective customer experience (CX) and voice of customer (VoC) programs
• The power of online ratings and reviews across different business sectors
• Overcoming barriers to more effective online reputation management
• Consumer expectations around how feedback and comments are addressed

Tune into this webinar for the first viewing of their research findings.

Linus Gregoriadis - Director, London Research
Linus is an experienced digital marketing analyst, business writer and speaker who co-founded London Research in 2017 as a sister company to Digital Doughnut, the world’s largest community of marketers and digital professionals.

He spent more than a decade setting up and building the research function at Econsultancy, a digital research and training company now owned by Centaur Media.

After leaving Econsultancy, where he oversaw the production of hundreds of survey-based trends reports, buyers’ guides and best practice guides, he launched ClickZ Intelligence for B2B media company Contentive.

Phil Capper - Enterprise Account Executive, Reputation.com
Phil has over 20 years of leadership and business development experience. Phil works with some of the UK's largest brand names across over 77 different industries to identify how they can improve how their business is searched, found, most importantly, chosen and then endorsed, via the Reputation.com platform suite.

Date:        11th March, 2020
Timing:    3:00 pm GMT | 4:00 pm CET | 10:00 am EST
Duration: 1 hour