A Customer Data Platform integrates customer data, transactions and behaviors from across the organization to create a Single Customer View (SCV). But what happens when you let real-time customer feedback, sentiment and the Voice of the Customer into your unified customer view? What if you could trigger, or cancel, in-the-moment campaigns, and dynamically alter the customer journey based on feedback?
BlueVenn and Upland CXM have partnered with London Research to host this enlightening webinar that will show you:
- How to integrate ‘in-the-moment' customer feedback to create a truly personal customer experience
- How to identify potentially lapsing customers and turn them into repeat buyers
- How to truly understand the value and purpose of your marketing communication
- How to overcome outdated approaches to customer intelligence
Sign up now and improve your customer experience.