On the other hand, online shopping activity has been steadily increasing for a decade, encouraged by better digital experiences delivered by brands and retailers alike – and the pandemic has only accelerated this trend. 

There is little clarity around when retail will return to normal, and what that normal will look like. For a sector as responsive and fast-moving as Health & Beauty, what opportunities for customer interaction can be found in the uncertainty?

In partnership with Raconteur, Bazaarvoice is delighted to host this live panel discussion, focused on the future of customer engagement in a digital world. Together they are gathering an audience of ecommerce and marketing professionals across Health & Beauty to listen to expert insights about the future of their sector.

Register now for this not-to-miss panel on Health & Beauty.

Your Host

Funmi Fetto - Contributing Editor, British Vogue

Funmi Fetto is a Contributing Editor at British Vogue, Beauty Director at The Observer newspaper and the author of Palette, The Beauty Bible for Women of Colour. In her 20 years' experience as a fashion and beauty journalist, she has also written and worked for numerous publications including The Sunday Times, Harper's Bazaar, Guardian, Elle, Glamour, Marie Claire and Tatler. Funmi also consults for and has worked with a wide variety of global beauty brands and has chaired and spoken on numerous panels covering topics relating to beauty, fashion, identity, race and journalism. Palette: The Beauty Bible for Women of Colour is published by Hodder.

The Panelists

Carla Martini - Head Of Onsite Experience, Feel Unique

Adriana Shilton - Strategic Account Director, Bazaarvoice

Date:        27th October, 2020
Time:       9:00 am GMT 
Duration: 1 hour