Categories B2B, B2C, Content, Customer Experience, Innovation & Trends, Strategy & Operations, Technology

Closing the CX Gap: Moving Towards 'Response Agility'

Join Acquia on February 27th, as they break down the barriers that stand in the way of you and a superior customer experience.

Event information
Speakers
Timing

73% of Americans believe customer experience is a crucial factor in their purchasing decision. While 80% of leaders believe they deliver a superior customer experience, only 8% of customers agree.

Operationalizing a unified customer experience that reflects the purpose & manner of the brand is a top priority for most organizations today. But how do you break down the barriers that stand in the way of a superior customer experience?

Join Acquia's webinar as they dissect these challenges that many organizations face:

How to set up the back-stage of the experience
How to break down silos and ensure the right players are at the table
How to enable agility and embrace a greater degree of risk
Lastly, how to govern and measure the integrity of the experience when multiple business units are involved

Sign up now.

David Aponovich - Sr. Director Product Marketing, Acquia

John Mozayani - Vice President of Technology, Appnovation

Anton Morrison - Vice President of User Experience and Design, Appnovation

Date: 27th February, 2020
Time: 10:00 am EST | 3:00 pm GMT
Duration: 1 hour

    
27 April 2021Adobe Summit - LondonIf you’re creating, optimizing, or monetizing customer experiences, you belong at this global event. Join Adobe to expand your skills, engage with other Experience Makers, and be inspired to create exceptional experiences that drive business growth and customer loyalty.
Read more

17 March 2021The Martech ConferenceThis exclusive virtual experience will help you stay up-to-speed on the latest developments in modern marketing and identify, evaluate, and implement time-saving, profit-generating marketing technologies -- all from the comfort and safety of your own computer.
Read more

25 February 2021﻿Social Media Strategies Summit Virtual Event 2021The premier online event for senior marketers like you – a unique opportunity to engage in 2 days of interactive learning and insightful discussion to find solutions to the social media and digital marketing challenges affecting your bottom line.
Read more

3 May 2021Ad World 2021For three days, Ad World will stream 15+ digital advertising tracks, consisting of hyper-focused speeches, workshops and a live Q&A session to help take your business to the next level.
Read more

14 April 2021LeadsCon 2021Join marketers from across the globe for the undeniable, must-attend lead generation event of the year. Executive-level speakers provide new strategies and unique insights to start nurturing and converting more quality leads. 
Read more