THE BIGGEST EVENT IN CUSTOMER SUCCESS

This is it. The big one. If you work in any post-sales or customer-facing role, you simply can’t afford to miss the definitive global networking and learning conference in Customer Success.

DEEP LEARNING

You don’t need another session trying to convince you Customer Success is worth the investment. You need hands-on networking, cutting-edge best practices, and the most recent data on trends, tactics, and forecasts.

ELITE SPEAKERS

Get more from your conference than a TED Talk. Our speakers are experienced, knowledgeable, and committed to bringing you engaging, informed perspectives you can’t get in a YouTube video.

SMART NETWORKING

This is a promise: there’s no other event on the planet where you’ll have the chance to network with more than 5,000 Customer Success professionals. We’ve got a plan to help you make lasting connections without being overwhelmed.

BETH COMSTOCK
Former Vice Chair, GE

GEOFFREY MOORE
Author, Zone to Win

KRISTA ANDERSON
Chief Customer Officer, Okta

NICK MEHTA
CEO, Gainsight

STEPHANIE CARULLO
COO, Box

And many more...

250+ sessions

150+ speakers

5,000+ attendees

Pulse Academy Live!

Pulse Academy Live! is the premier Customer Success education event in the world, offering a multi-track, day-long immersive experience for CS professionals of all levels. Whether you’re new to Customer Success, have previously attended a Pulse Academy or CSU Live event, or are looking to advance your Gainsight product knowledge, we have refreshed and advanced content, workshops, and experts to help accelerate your career and the impact you will have on your business.