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Webinar: Raising the bar - Next Generation of Commerce

Webinar: Raising the bar - Next Generation of Commerce

Imagine if you knew the names of every single customer and their favourite products? The types of deals and even languages they responded to? Imagine having the ability to create bespoke shopping experiences tailored to a customer’s needs and wants, with every step purposefully planned to guide them towards that all important purchase? We now enter a new era where content and commerce is merging and where the focus is on the customer rather than the channel or device.

eCommerce Webinar Series

What Are the Business Benefits and Hurdles Associated to Personalised Ecommerce? 

Presented by: Clare Bailey 

Time: 1:00pm (GMT)

Clare Bailey, AKA The Retail Champion, is one of the most well-known and respected retail and customer service experts in the UK.

Speaking from experiences within Monsoon Accessorize, The Disney Store & ASDA, Clare will be exploring the biggest challenges retailer’s face when personalising multichannel commerce. Clare also makes regular appearances on BBC Breakfast News, Sky, Daybreak, Bloomberg, CNN, BBC R5Live and BBC R4 and is often featured in Retail Week.

Tune into this exclusive webinar, to understand what it takes to truly personalize your online customer experience - the business benefit if you do it right and the risk within such a demanding market if you don’t try. 

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