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Webinar: Personalising The Commerce Experience

Webinar: Personalising The Commerce Experience

The fight for market share increasingly takes place online, while the ability to give customers what they want, and when they need it, is your knockout punch. Does your organization have the technology and strategy in place to optimize your customer experiences to stay ahead of competitors?

eCommerce Webinar Series

Presented by: Simon Crawley, Analyst, Vanson Bourne

Time: 1:00pm (GMT)

Register today to hear analyst Simon Crawley from Vanson Bourne provide best practices, based on results from a new commerce experience survey, which explains how to optimise engaging customer journeys using analytics. 

Inspire your organization to deliver the personalized, contextualized commerce experience your customers expect. Register for this free webinar today!

Key Takeaways:

  • Understand where businesses struggle most in creating personalized commerce experiences
  • See what decision makers are doing to avoid departmental silos and bad lines of communication
  • Learn why, and how, a contextualized experience must go beyond the point of purchase

Simon Crawley, Project Manager, Vanson Bourne

Simon Crawley started his career as a Research Executive before moving to Project Management at Vanson Bourne. Simon's current role entails working with our clients throughout the entire project process to ensure their research goals are successfully met. This includes designing the questionnaire, providing thorough and insightful analysis on the final data, and presenting this analysis back to the client in the appropriate format.

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