What's on

Personalisation 2.0: The Move To Individualization

Personalisation 2.0: The Move To Individualization

Guest Speaker, Forrester’s Brendan Witcher, joins Sitecore Senior Business Optimization Consultant Chris Nash to discuss individualization: the evolution of personalization to structure interaction, functionality, and content around the real-time needs of individual customers.

Personalization boosts conversion rates—sometimes as much as 19% according to our experience—but it shouldn’t end at conversion. Smart merchandisers are personalizing experiences before, during, and even after the sale. Welcome to Personalization 2.0: The move to individualization

When: 16th May 2017 - 11AM EDT

You’ll learn:

  • The new benchmark for customer experience: a uniquely tailored experience at every touchpoint across the enterprise.
  • The key strategies and technical capabilities top marketers are using to leverage unprecedented amounts of customer data.
  • How you can craft a vision and plan for individualization, to deliver real-time, relevant, contextual engagements and commerce.

 

Speaker 1

Forrester Principal Analyst Brendan Witcher

Brendan serves eBusiness & Channel Strategy Professionals. He is a leading expert on eCommerce business, consumer behavior, and technology trends in the digital engagement space.

Speaker 2

Sitecore Senior Business Optimization Consultant Chris Nash

Chris is an experienced marketing business architect and co-author of the book Connect: How to Use Data and Experience Marketing to Create Lifetime Customers. Chris has an extensive knowledge regarding the advantages of marketing automation, as well as the real-world adoption challenges faced by companies seeking to leverage digital marketing tools.

Other upcoming events

See all
DXA'20 - UK Digital Experience Awards
16 July 2020

DXA'20 - UK Digital Experience Awards

As digital becomes increasingly critical to the delivery of outstanding CX, it’s more important than ever for achievements in this field to be recognised - and these Awards do that in a unique way.

Read more
Festival of Marketing 2020
7 October 2020

Festival of Marketing 2020

The Festival of Marketing is a unique two day experience where ambitious marketers can discover, learn, celebrate and shape the future together.

Read more
MailCon
26 January 2020

MailCon

MailCon is a unique event that connects email marketing professionals with the industry’s latest advancements in technology and trends, email performance strategies, business growth opportunities, and more, by providing educational sessions and extended networking.

Read more
Intrigue Summit
5 February 2020

Intrigue Summit

For over 4 years, Intrigue has been Intriguing marketers all across the globe. Marketers attend this unique event to learn as well as inspire; getting involved in not just asking questions, but also giving their perspective on points discussed by the speakers.

Read more
Webinar Marketing Predictions for 2020 - EMEA
22 January 2020

Webinar Marketing Predictions for 2020 - EMEA

Marketing is changing. It has to change. Audiences today expect more than an endless sea of spam and SDR calls. What they want are engaging experiences, and webinars will be taking us into that future.

Read more