What's on

How to prove early ROI on your customer experience platform - London

How to prove early ROI on your customer experience platform - London

With significant upfront investment into customer experience platforms, there’s huge pressure from day one to prove ROI to our boards. Such projects often take up to 12 months. So how do you deliver early ROI to your senior stakeholders? Join us to hear from our expert panel.

You will learn:

  • How to get boardroom buy-in to metrics such as cost savings and efficiencies
  • How to prove the value of digital through continuous optimisation and improvement
  • Why measurement should be at the centre of your thinking to ensure you are able to hit KPIs
  • Why extensive situational analysis is needed to gain an understanding of your customers’ world and drive early ROI

Our panel is made up of a mix of industry experts, giving you insight from agency, technology vendors and clients.

Come armed with questions to ask them and leave with real solutions to your current challenges.

Speakers Include:

Paul Fennemore, Digital Marketing and Customer Experience Consultant, Sitecore
Jon Holcombe, Lead Sitecore Consultant, Mando
Vanessa Ashworth VP Marketing Communications, Norican Group - Global Manufacturing business
Richard Hatton Digital Director (Contract), Together - UK’s leading specialist lender

 

Agenda Topics Include:

  • How early ROI accelerated digital transformation in a digitally immature business
  • Simplifying the customer journey
  • Norican Group Case study
  • Getting the marketing voice heard in the boardroom
  • Panel Q&A
  • Networking drinks

Other upcoming events

See all
Savant eCommerce Amsterdam 2021
28 October 2021

Savant eCommerce Amsterdam 2021

The challenges of eCommerce in the Benelux region are complex. Because the local online retail space is one of the most mature and competitive markets in the world. The best way to stand out of the crowd is a unique and comprehensive customer experience.

Read more
Savant eCommerce Berlin
9 February 2022

Savant eCommerce Berlin

A prestigious event where top level speakers and industry leading executives discuss the latest trends, network and build meaningful relationships. Join us at Savant eCommerce Berlin for two days of inspirational and best-practice sharing content, relaxed and engaging networking, and to learn from some of the eCommerce market leaders in the industry!

Read more
LangOps Universe 2021 #TranslateFearlessly
27 October 2021

LangOps Universe 2021 #TranslateFearlessly

Unbabel’s first ever two-day virtual summit for organizations growing globally and communicating in multiple languages.

Read more
MarketingShowcase Leeds
2 November 2021

MarketingShowcase Leeds

Whether you’re a seasoned professional or just starting out on your marketing career, we all embrace the need for change and the opportunities that it brings with it. Innovation is in our soul. We created marketingSHOWCASE for you. To share ideas, education and new marketing technology at iconic venues in cities in every region. Let’s meet, let’s talk, LET’S LIVE!

Read more
MarketingShowcase Nottingham
3 November 2021

MarketingShowcase Nottingham

Whether you’re a seasoned professional or just starting out on your marketing career, we all embrace the need for change and the opportunities that it brings with it. Innovation is in our soul. We created marketingSHOWCASE for you. To share ideas, education and new marketing technology at iconic venues in cities in every region. Let’s meet, let’s talk, LET’S LIVE!

Read more