The Childline site became an award-winning example of how to deliver business transformation, digitally.
In this webinar, James Sharpe, Strategic Alliances Director, at Amaze will explore the lessons learned from a collaborative project between Amaze and Episerver that involved:
- Creating an online community where children and young people can anonymously seek the help they need in a secure environment
- Seamlessly integrating call centre workflow and case management systems
- Delivering new features based on user feedback, including self-help and peer-to-peer features and custom tools including chat, emotional indicators and therapeutic tools
With valuable insights for any organisation seeking to deliver digital transformation, create a new user experience, or create a tailored, seamless, cross-platform digital strategy.