What's on

Webinar: Digital transformation – lessons from Childline

Webinar: Digital transformation – lessons from Childline

When Childline launched a new digital platform for their services, the result helped safeguard thousands more children. Access via mobile grew from 41% to 52%. Average visit time increased by 15%. And 12,000 more children visited the “contact” page every week.

The Childline site became an award-winning example of how to deliver business transformation, digitally.

In this webinar, James Sharpe, Strategic Alliances Director, at Amaze will explore the lessons learned from a collaborative project between Amaze and Episerver that involved:

  • Creating an online community where children and young people can anonymously seek the help they need in a secure environment
  • Seamlessly integrating call centre workflow and case management systems
  • Delivering new features based on user feedback, including self-help and peer-to-peer features and custom tools including chat, emotional indicators and therapeutic tools

With valuable insights for any organisation seeking to deliver digital transformation, create a new user experience, or create a tailored, seamless, cross-platform digital strategy.

Thursday 21st September,  2.30pm - 3pm UK time. 


Other upcoming events

See all
Why the ROI of PIM is Measured by More Than Just Revenue
11 December 2019

Why the ROI of PIM is Measured by More Than Just Revenue

In today’s omnichannel world, businesses need to deliver more product information with more agility to guide buyers across the entire customer journey – not just the path to purchase. Join Forrester and Zurn Industries and find out how the role of PIM (Product Information Management) is broadening beyond just operational functionality.

Read more
Webinars that Rocked, 2019 - EMEA
12 December 2019

Webinars that Rocked, 2019 - EMEA

Join ON24's Chief Webinerd, Mark Bornstein as he reveals some of the best webinars of 2019!

Read more
Webinars that Rocked, 2019 - APAC
12 December 2019

Webinars that Rocked, 2019 - APAC

Join ON24's Chief Webinerd, Mark Bornstein as he reveals some of the best webinars of 2019!

Read more