Benchmark your eCommerce fulfilment and supply chain strategy with your peers at eTail Delivery. Companies leading the way including John Lewis, ASDA and FarFetch are already attending. Find out how they deal with ever growing customer expectations, the challenges of cross-border trade, and collaboration with carriers.

Speakers include:

John Munnelly, Head of Operations, John Lewis
Paul Anastasiou, Senior Director, Development, ASDA
Paul Elias, Head of e-Commerce & IT, Country Attire
Marcel Guldemond, Head of Logistics, Hunkemöller
James Henry, Head of Multichannel Operations, Harvey Nichols
Monica Gagliardi, Director of e-Commerce, OVS Company
Ted Hettich, Global Head of Partnerships, Fruugo
Karan Gandhi, Operations Director, Boxed.com
Martin Austermann, Director Transport & Logistics, Adidas
Mette Margrethe Poulsen, Head of E-Commerce Logistics, Dansk Supermarkerked A/S
NEW Alon Ben Joseph, CEO, Ace Jewelers
Dave Crellin, Head of Online Operations Development, Sainsbury’s
Stephen Richards, Director of Business Expansion, AO
Theodora Van Haecketorres, Digital Transformation Director, l’Occitane
Luis Teixeira, Vice President Operations & PT General Manager, FarFetch
Pete Lemon, Head of Distribution, Charles Tyrwhitt
Francis Nicholas, Group Head of e-Commerce, Iglo
Lluis Martinez-Ribes, Associate Professor (Marketing & Retail Innovation), ESADE Business School
Werner Stengg, Head of Unit Public Interest Services, European Commission
Andrew Starkey, Head of e-Logistics, IMRG
Peter Ward, CEO, UKWA

Agenda topics include:

• Building your international e-commerce proposition: What are the critical success factors?
• Overcoming the barriers to cross-border trade: How to master network design, fulfillment costs and cross-border returns
• How to set up a distribution strategy that delivers a consistent and cost effective global foot print
• How to make international returns your USP in cross-border business
• Redefining your e-Commerce strategy for the international marketplace: What key elements do you need to adapt, and how?
• How to use omnichannel as the cornerstone of effective international expansion