What's on

Webinar: Transforming The Customer Experience Through Digital Innovation

Webinar: Transforming The Customer Experience Through Digital Innovation

Arriva Bus is a leading bus operator in the UK, providing over 2 million passenger journeys every year. In this webinar we will discuss how Arriva use a range of digital applications to provide customers with a seamless and consistent experience, when planning journeys, buying tickets or engaging with Arriva.

We’ll explain how Arriva have integrated their Episerver website and ecommerce system, m-ticket app and real-time journey planning app – a complex integration of different platforms and working with dynamic timetable and fare data for disparate uses. 

We’ll also cover how Arriva monitor and optimise their digital experience and share their future plans to maximise the potential of the Episerver platform to serve customers personalised content based on their interests and needs.

Presenters:

Mike Woodhouse, Senior Marketing Manager - Digital Channels and CRM, Arriva Bus (UK)
Dan Edwards, Account Director, Freestyle Interactive

Wednesday, 21st September, 2016

Start: 3:30 PM (BST) - End: 4:00 PM (BST)

Other upcoming events

See all
Affiliate Insider Event
14 June 2022

Affiliate Insider Event

The AffiliateINSIDER ELEVATE Summit is for digital and affiliate marketers who want to increase performance, keep ahead of the latest digital and affiliate maketing trends and learn alongside industry experts who can show them HOW!

Read more
Savant eCommerce Amsterdam
31 May 2022

Savant eCommerce Amsterdam

We at Savant are proud to be back in Amsterdam and are determined to bring you the absolute highest quality content and networking opportunities that we are renowned for.

Read more
White Label World Expo
12 October 2022

White Label World Expo

The White Label World Expo is the biggest gathering of online sellers in one place in the world. Thousands of visitors gather all under one roof for this unmissable event to divulge in the latest products, services, technologies, trends and much more!

Read more
UnGagged
11 July 2022

UnGagged

UnGagged is back and better than ever! Following a sold-out digital event in 2021, the ‘unconvention’ is returning to IRL in London for three days full of industry insights, industry-leading speakers and private networking.

Read more
Digital Marketing World Forum London
23 June 2022

Digital Marketing World Forum London

With a 13+ year history of bringing together the worldwide digital marketing community to tackle the challenges that the digital future presents. Delivering 2 days of online top-level strategic content and digital marketing insights, networking, and discussion from leading global brands.

Read more