Share: Categories Advertising, Customer Experience, Strategy & Operations dotlive: The Customer Experience Masterplan - London Join us at our inspiration evening session on Thursday 11th August at 6:30pm at No.1 London Bridge where we'll be discussing the Customer Experience Masterplan. Summary Speakers Agenda Directions Customer experience (CX) marketing is complex, crossing organizational and communication channels throughout the entire company. That’s why many companies rate their efforts low. This event will help you understand how a holistic approach to your marketing can help you succeed and grow. Matt McClelland, Channel Relationship Manager, dotmailer Stuart James, Key Account Director, dotmailer You will learn: 3 guiding principles of great customer experience The key ingredients for success and what your customers really want Quick wins including tips on landing pages and abandoned baskets to increase revenue How to be customer-service oriented and seamless across all devices, locations and channels
7 March 2019 eTail Germany 2019 Get it in your calendar, eTail is back. This March 7-8 in Berlin, join DACH's top retailing minds and become king of the retail jungle. Hear from retail's most progressive stores Otto, Cyberport and Zalando as they not only talk about a seamless and personalised online shopping experience, but give you actionable objectives for your retail strategy. Read more
23 January 2019 Webinar Marketing Predictions for 2019 In the age of digital marketing, webinars have become the primary way that companies engage their audiences—in a human way. But webinar marketing is changing fast, are you ready for what’s next? Read more
24 January 2019 Customer Insights for CX Personalization: Which Data Matters Most? While most marketers understand the value of capturing and analyzing customer data in aggregate, many still struggle to extract value from personalized customer data. Yet, this is arguably where the highest value lies. Read more
27 March 2019 B2B Marketing Expo Join us for the anticipated return of the B2B Marketing Expo, Europe’s largest and most comprehensive event shaping the marketers of the future! Read more