Share: Categories Advertising, Customer Experience, Strategy & Operations dotlive: The Customer Experience Masterplan - London Join us at our inspiration evening session on Thursday 11th August at 6:30pm at No.1 London Bridge where we'll be discussing the Customer Experience Masterplan. Summary Speakers Agenda Directions Customer experience (CX) marketing is complex, crossing organizational and communication channels throughout the entire company. That’s why many companies rate their efforts low. This event will help you understand how a holistic approach to your marketing can help you succeed and grow. Matt McClelland, Channel Relationship Manager, dotmailer Stuart James, Key Account Director, dotmailer You will learn: 3 guiding principles of great customer experience The key ingredients for success and what your customers really want Quick wins including tips on landing pages and abandoned baskets to increase revenue How to be customer-service oriented and seamless across all devices, locations and channels
22 May 2019 Future Stores Europe 2019 Over 200 retail innovation professionals are heading to Future Stores 2019 (Twickenham Stadium, 22nd - 23rd May) to discuss how to truly excite their customers in-store. Join them to explore how you can incorporate compelling customer-first concepts and services into your in-store retail strategy this year. Read more
30 April 2019 10 Lessons From Webinar World 2019 EMEA Attend April’s edition of our Webinar Best Practices Series, “10 Lessons from Webinar World 2019” to learn tips and best practices taken from some of the best Webinerds in the world. Read more
14 May 2019 Key Attributes for Lead Generation Success Join London Research's director Linus Gregoriadis, as he unveils key findings from the 2019 State of B2B Online Lead Generation report, carried out in partnership with ON24. Read more
2 May 2019 ON24 Webinar World Sydney 2019 Not sure how webinars fit into your marketing? Attend and you'll see how top-tier organisations like Telstra , Marketo, Schneider Electric, Salesforce and more use webinars to fuel lead generation, customer engagement, revenue and how easily webinars integrate into your digital marketing strategy. Read more
8 May 2019 Customer Data Excellence: New research highlights what marketers need to be successful Customer data platforms are fast becoming the cornerstone of an effective marketing technology stack, enabling companies to unify multiple sources of data so they can then provide more effective and personalised interactions. Read more