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Categories Advertising, Customer Experience, Strategy & Operations
dotlive: The Customer Experience Masterplan - London

dotlive: The Customer Experience Masterplan - London

Join us at our inspiration evening session on Thursday 11th August at 6:30pm at No.1 London Bridge where we'll be discussing the Customer Experience Masterplan.

Customer experience (CX) marketing is complex, crossing organizational and communication channels throughout the entire company. That’s why many companies rate their efforts low. This event will help you understand how a holistic approach to your marketing can help you succeed and grow.

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Matt McClelland, Channel Relationship Manager, dotmailer
Stuart James, Key Account Director, dotmailer

You will learn:

  • 3 guiding principles of great customer experience
  • The key ingredients for success and what your customers really want
  • Quick wins including tips on landing pages and abandoned baskets to increase revenue
  • How to be customer-service oriented and seamless across all devices, locations and channels

Other upcoming events

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Adobe Summit - London
27 April 2021

Adobe Summit - London

If you’re creating, optimizing, or monetizing customer experiences, you belong at this global event. Join Adobe to expand your skills, engage with other Experience Makers, and be inspired to create exceptional experiences that drive business growth and customer loyalty.

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BIMA Springboard
6 May 2021

BIMA Springboard

This May, the BIMA Conference gets a sister event aimed at digital professionals working in/with brands, agencies, tech providers and more.

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Engage and Convert: 258 Years of KPM's Commerce Journey
6 May 2021

Engage and Convert: 258 Years of KPM's Commerce Journey

Learn the Easy Route Towards Headless Ecommerce Excellence

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Ad World 2021
3 May 2021

Ad World 2021

For three days, Ad World will stream 15+ digital advertising tracks, consisting of hyper-focused speeches, workshops and a live Q&A session to help take your business to the next level.

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#DMWF Global 2021
2 June 2021

#DMWF Global 2021

This great event will bring together the worldwide digital marketing community online to tackle the challenges that the digital future presents. #DMWF Global 2021 offers a unique opportunity to be part of the industry-leading digital marketing technology event.

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