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Categories Advertising, Customer Experience, Strategy & Operations
dotlive: The Customer Experience Masterplan - London

dotlive: The Customer Experience Masterplan - London

Join us at our inspiration evening session on Thursday 11th August at 6:30pm at No.1 London Bridge where we'll be discussing the Customer Experience Masterplan.

Customer experience (CX) marketing is complex, crossing organizational and communication channels throughout the entire company. That’s why many companies rate their efforts low. This event will help you understand how a holistic approach to your marketing can help you succeed and grow.

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Matt McClelland, Channel Relationship Manager, dotmailer
Stuart James, Key Account Director, dotmailer

You will learn:

  • 3 guiding principles of great customer experience
  • The key ingredients for success and what your customers really want
  • Quick wins including tips on landing pages and abandoned baskets to increase revenue
  • How to be customer-service oriented and seamless across all devices, locations and channels

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DXA'20 - UK Digital Experience Awards
16 July 2020

DXA'20 - UK Digital Experience Awards

As digital becomes increasingly critical to the delivery of outstanding CX, it’s more important than ever for achievements in this field to be recognised - and these Awards do that in a unique way.

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Festival of Marketing 2020
7 October 2020

Festival of Marketing 2020

The Festival of Marketing is a unique two day experience where ambitious marketers can discover, learn, celebrate and shape the future together.

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10 Common Webinar Mistakes to Avoid in 2020
22 July 2020

10 Common Webinar Mistakes to Avoid in 2020

When it comes to webinars, sometimes the smallest mistake can make the difference between an awesome event and an epic fail. 

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Streaming TV: A Big Opportunity for Small Businesses
15 July 2020

Streaming TV: A Big Opportunity for Small Businesses

Join Hulu in a live webcast event, where we’ll break down the basics of the streaming TV landscape, share the latest trends about how viewers are consuming television today and show you how it is now possible for businesses of all sizes to advertise next TV’s biggest shows. 

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Live Webinar: The Asteroid Has Hit... Now what?
30 July 2020

Live Webinar: The Asteroid Has Hit... Now what?

The long term business effects of the global health pandemic are being felt, and businesses are finding that they can no longer avoid the digital challenges they once managed to evade.

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