Michal Harel is vice president of consulting services at Clicktale, where she leads a group of Customer Experience Analysts and Customer Success Managers who help Fortune 500 companies optimize their digital interactive strategies and gain unique insights across various digital channels. Harel and her team help clients use these insights to drive better ROI. Michal holds an LL.B and BBA from IDC Herzliya, LL.M from Tel Aviv University, and MBA from Rotman School of Management, University of Toronto.