Combining customer profiles with user feedback? This is why...
As shown in a research carried out by Capital One, only 9% of travelers will book a trip based on brand loyalty. Tough crowd, right? Absolutely, and the truth is, we’re all susceptible to it. In this industry, people are more inclined to just go with the cheapest option. This is why travel organisations have to be more tactical in attracting and engendering loyalty from their customers.
21 March 2017