Article

Linus Gregoriadis
Linus Gregoriadis 9 September 2020

Infographic: Why Brands Should Respond to Customer Feedback

A new infographic from Digital Doughnut sister company London Research looks at the compelling business case for brands to respond to customer feedback in a timely fashion. The insights are based on consumer and business surveys carried out earlier this year.

The infographic below outlines some of the key findings from The State of Online Reputation Management 2020 report, published this year by London Research in partnership with Reputation.com.  

Infographic-Responding-to-Customer-Feedback.jpg

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