5 Tips for Charities for Conversational AI
Charities can be smarter and use voice, chatbots and digital assistants to help their fundraising, brand building and audience engagement strategies.
Charities can connect better with their funders and engagers by using emerging (established) technologies within the conversational AI space. Voice, chatbots and digital assistants can help charities to keep closer to the money, while nurturing longer term support for their causes.
While its easier than ever to donate online, it’s also becoming more challeging to get your story heard — charities need to be smarter about targeting and how they communicate with prospective funders.
Here at Synthetic, we’ve been doing work within the charity sector as well as in healthcare and wellness— so we’d like to share some use cases we’ve come across. With a few thoughts on kickstarting your own engagement and revenue generating activities using conversational AI, voice, chatbots and digital assistants to boot.
In the first of our series on #charityAI, we take a look at IsItOK? a web based digital assistant from the Missing People charity.
The IsItOK? campaign is a collaboration between the Charity Missing people, The NSPCC, Children In Need and Bradford/Waltham Forest districts. They are trialing a web based chat assistant to help young people at risk of exploitation to find the right support — to have a voice, know where they can get help and have a safe place to talk to someone.