Article

Daniel Surmacz
Daniel Surmacz 14 December 2016
Categories Advertising, B2C, Ecommerce

3 Ways Online Retailers Will Dominate the 2016 Holiday Season

Christmas is just around the corner and e-commerce sales are expected to hit the highest milestone ever.

As a market researcher eMarketer predicts, online revenues in the US will reach more than $94.71 billion over the Christmas holiday. During the core holiday shopping period of November and December 2016, UK retail e-commerce sales will reach an estimated £16.90 billion ($28.83 billion) and 20.3% of all holiday season retail sales. The report predicts that smartphones will account for 36.4% of total retail mCommerce sales in the UK in 2016, which is still behind mobile tablet usage. However, by 2020 the balance is expected to have shifted, at which point smartphones will account for 52% of the mCommerce total.

The upcoming season represents a huge business potential not only for physical shops but also e-commerce players as the shift from traditional in-store shopping to shopping with multiple channels continues. 17% of consumers plan to shop less in store, shifting time to their electronic devices.

These figures are important for online retailers who are in a constant battle for consumers’ interest, as traditional in-store shopping trends towards online purchases. RTB House – a global retargeting technology provider – analyzed hundreds of campaigns in more than 40 markets to determine the best ways that online retailers are preparing to dominate the holiday season.

TIP #1 The Sooner You Start, The Better

Planning leads to better results. During Black Friday 2016, e-commerce sales rocketed through previous benchmarks. According to RTB House analysis, clients campaigns served by the company in November 2016 during Black Friday and Cyber Monday weekend, performed in average over 180% better, and the total website traffic grew more than 60% over the average results in November 2016. Compared with 2015, growth was significant. Conversion rates in the previous year of Black Friday 2015 were only 70% better and traffic 30% higher than average for November.

This growing trend is a good sign that advertisers are planning much earlier than Christmas time to launch holiday e-commerce campaigns. When preparing for the holiday season sale, remember that creatives with related products should be ready to roll out long before the shopping fever begins.

Most importantly, advertisers should be prepared to help customers in the chaos that comes with the holiday season by delivering messages that make their life easier. For example, “in-stock” labels on creatives or tips like “good for gifts” or “bestsellers” help customers quickly understand the offer.

When it comes to retargeting, personalized product feeds are a good standard, but remember that it’s also a great time to display your best-selling products (i.e. most popular items or highest margins) from last Christmas.  

TIP #2 Focus On Non-Active Buyers

One of the fundamental truths every marketer knows is that reaching a new buyer can cost several times more than keeping an existing one. Almost 50% of clicks on ads are generated by e-shop’s visitors within the same day, and most retargeting services put a lower and lower emphasis on reaching those non-active users as times goes on. The holiday season, however, is one of the best times to reconnect with those buyers.

Think about preparing a personalized message to non-active visitors – those who came to your site days, weeks or even months ago. Activating consumers who checked the website but have never come back, or rebuilding brand awareness and loyalty among those who haven’t visited the site recently is a strong tactic during the holidays. It serves to not only generate holiday revenues, but it’s a great alternative towards budget spent on new traffic.

TIP #3 Use A Recommendation Mechanism

Retargeting campaigns allow you to design not just one purchase, but an entire string of customer engagement events. An intelligent ad and retargeting tool powered by deep learning algorithms (currently the most promising subfield of Artificial Intelligence-oriented research) can provide a way to deliver what’s available in your catalogue, and then rapidly adapt creatives to shoppers’ preferences.

When planning an advertising campaign, chose a provider which offers innovative, instant recommendations that can be related to what consumers want – but not directly what they were shopping for. Recommendations act like a personal shopper in a traditional store, helping customers find things they like, while keeping your campaigns as efficient as possible.

Remember – when used accurately, retargeting is incredibly efficient, so the better you are prepared for the upcoming shopping events, the higher return on investment you can expect.

Please login or register to add a comment.

Contribute Now!

Loving our articles? Do you have an insightful post that you want to shout about? Well, you've come to the right place! We are always looking for fresh Doughnuts to be a part of our community.

Popular Articles

See all
Digital Marketing Vs. Traditional Marketing: Which One Is Better?

Digital Marketing Vs. Traditional Marketing: Which One Is Better?

What's the difference between digital marketing and traditional marketing, and why does it matter? The answers may surprise you.

Julie Cave
Julie Cave 14 July 2016
Read more
4 Important Digital Marketing Channels You Should Know About

4 Important Digital Marketing Channels You Should Know About

It goes without saying that a company can't do without digital marketing in today's world.

Digital Doughnut Contributor
Digital Doughnut Contributor 5 November 2014
Read more
These 5 Changes Are Coming For Your Site in 2018. Are You Ready?

These 5 Changes Are Coming For Your Site in 2018. Are You Ready?

Let's face it, the Internet is ever-changing. Some changes you can’t predict: at the start of 2011, no one realized that responsive would practically be a requirement by the end of the year. But some changes are known and scheduled. Let’s look at some of the biggest changes that may affect the way your company communicates through digital channels.

Mike Norman
Mike Norman 13 October 2017
Read more
Are virtual reality and augmented reality the next step for CMS?

Are virtual reality and augmented reality the next step for CMS?

In a fitting conclusion to a year many hailed as the “year of virtual reality” (VR), in December 2016, WordPress made it possible for users to create and publish VR content on any WordPress site. The change meant that users could publish 360-degree photos on their sites, and regular photos and panoramas could be viewed in VR.

Leonie Mercedes
Leonie Mercedes 16 October 2017
Read more
Collection Of The Best Email Testing Tools Online

Collection Of The Best Email Testing Tools Online

Don’t be afraid of email testing. There are many free or freemium tools online that can help you with testing your SPAM score, deliverability and even the rendering of your email. We feature 30 email testing tools in this article. Check out the complete list!

Roland Pokornyik
Roland Pokornyik 31 October 2016
Read more