Article

Greta Paa-kerner
Greta Paa-kerner 16 March 2015
Categories

Measuring Online Campaign Effectiveness

One size doesn't fit all when measuring online campaign effectiveness.

I’ve been preparing to give a lecture on campaign effectiveness in digital marketing and, upon reflection, this measurement isn’t so clear cut.



It’s a difficult concept to apply a “one-size fits all” solution to. And you think it should be easy as the benefit of digital marketing is the fact that so many actions are measurable through data, lots of data. The issue is that the types of businesses using digital marketing vary so widely and their goals differ greatly. Plus, they are all in a different stage of embracing digital marketing.

Let’s take the first point, varying goals for businesses. Some want consumers to buy, some want leads, some want businesses to download a document or just to inform an audience. So, the concept of “cost-per-acquisition” (CPA) isn’t a sure fire measurement for everyone. What are you trying to accomplish through your online campaign? Define that clearly and the metrics should be based on this goal.

Regarding the other point, the fact that businesses are at different stages of embracing digital marketing. Again, this makes it difficult to apply a broad brush to online campaigns.

For companies that are just starting to get their stride in online marketing, make sure you don’t bite off more than you can chew and limit the sophistication of what you are trying to measure and achieve. But also have a plan for developing your sophistication online, shame on you if you are in the same spot a year from now as the online world moves in nanoseconds.

One common denominator for all these businesses is unique visitors and time spent on particular pages on a website. I suggest including traffic building goals and conversion or interaction goals as two necessary metrics and add additional metrics that are based on your business offering and your business’ online sophistication.

Make sure you are very clear with the other metrics that will define the success of a campaign. The metrics should support the strategic goal of the campaign. And, most importantly, make sure you get agreement and buy-in from business stakeholders about the metrics used to measure the campaign’s effectiveness.

About Author:

Greta Paa-Kerner (@gretapk) is a guest lecturer on digital and affiliate marketing and a management consultant through Ganduxer Consulting. Visit her blog and LinkedIn profile

FREE EVENT: Join Digital Doughnut in London on March 31st, 2015 for an evening of networking with speakers reviewing Digital Transformation


Read More on Digital Doughnut

 

Check out our latest videos!

Please login or register to add a comment.

Contribute Now!

Loving our articles? Do you have an insightful post that you want to shout about? Well, you've come to the right place! We are always looking for fresh Doughnuts to be a part of our community.

Popular Articles

See all
The Impact of New Technology on Marketing

The Impact of New Technology on Marketing

Technology has impacted every part of our lives. From household chores to business disciplines and etiquette, there's a gadget or app for it. Marketing has changed dramatically over the years, but what is the...

Alex Lysak
Alex Lysak 3 April 2024
Read more
How to Review a Website — A Guide for Beginners

How to Review a Website — A Guide for Beginners

A company website is crucial for any business's digital marketing strategy. To keep up with the changing trends and customer buying behaviors, it's important to review and make necessary changes regularly...

Digital Doughnut Contributor
Digital Doughnut Contributor 25 March 2024
Read more
10 Factors that Influence Customer Buying Behaviour Online

10 Factors that Influence Customer Buying Behaviour Online

Now is an era where customers take the center stags influencing business strategies across industries. No business can afford to overlook factors that could either break the customer experience or even pose a risk of...

Edward Roesch
Edward Roesch 4 June 2018
Read more
Infographic - The Best Times and Days to Post to Social Media

Infographic - The Best Times and Days to Post to Social Media

With the social media landscape changing literally every single day, it's become a full-time job for social media managers to merely stay up-to-date on emerging and shifting trends and best practices. It's...

Will Price
Will Price 21 September 2017
Read more
7 Reasons Why Social Media Marketing is Important For Your Business

7 Reasons Why Social Media Marketing is Important For Your Business

In the past two decades social media has become a crucial tool for marketers, enabling businesses to connect with potential customers. If your business has yet to embrace social media and you want to know why it is...

Sharron Nelson
Sharron Nelson 29 February 2024
Read more